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WorldHost Training (Whistler and area)

Sprott Shaw College is exclusively offering WorldHost Training Services to Whistler and its surrounding areas (Pemberton and Squamish). The WorldHost Training Services Program offers a number of workshops available to help employees, individuals and businesses to provide excellent world class customer service experiences. These skills also help to motivate and encourage customers to keep coming back.

You will see the class schedule in the course selection drop down at the bottom of this page.

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WorldHost Workshops:

Fundamentals
Course Code: FUN
Course Description:
This full day workshop is designed to prove service professionals with the skills and knowledge they need to provide excellent service. It also encourages participants to feel a sense of personal pride and commitment to their work in the tourism industry.

Available January 2012

Other courses available throughout 2012:

Japanese Service Expectations, Customers with Disabilities, Service Across Cultures, Sales Powered by Service, Solving Problems Through Service, Ambassador Workshop, Service for Chinese Visitors, Frontline Management Solutions

Length:

All courses are 1/2 day in length, with the exception of Fundamentals and Frontline Management Solutions.

Times:

All courses take place from 9:00 am – 3:30 pm unless otherwise stated.

Locations:

To Be Announced
(TBA)
Some course locations are yet to be decided. All courses will be held at a central location in Whistler.

Course Registration

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