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Hospitality Industry Professional with Co-op

Diploma Program

Total Program Hours:
900 Hours
Full-Time Program Length:
45 Weeks
Includes holidays and professional days.
Delivery Methods:
  • In-Class Instruction
  • Distance Education / Online
  • Combined Delivery (Both In-Class and Distance)
Program content is subject to change.
Build the foundation for a career in hospitality with our Hospitality Industry Professional with Co-op Program

Online and On-Campus Delivery Options may be available!

The hospitality industry is one of BC’s leading industries. Students who choose to study this program will be prepared to pursue successful careers at hotels, cruise ships, excursions, wineries, and various other attractions in the tourism and hospitality industry.

During this 45-week program, students will take the Hospitality Core, Hospitality Today, and Hospitality Service Delivery course as well as 10 weeks of electives that build upon essential business skills. Throughout the program, students will experience hands-on training in courses where they will have the opportunity to apply learned knowledge into real-life scenarios.

In the Hospitality Core course, students will develop their critical thinking and presentation skills as well as learn the basics of hospitality. In the Hospitality Today course, students will gain an understanding of the general hospitality service standards today. In the Hospitality Service Delivery course, students will build on their general hospitality service standards and earn their FOODSAFE and Guest Service Gold Certificates and become START Restaurant Service Certified. Other earned certifications will depend on the electives taken by the student.

All Sprott Shaw Hospitality programs incorporate the AHLEI (American Hotel & Lodging Education Institute) which is an organization recognized worldwide. This program also incorporates the COOP20 Work Term for practical job-ready experience.

Why Study At Sprott Shaw?

  • Lifetime access to dedicated Employment Services Specialists (ESS) who can help you with resume and cover letter writing, interview skills, and the overall job search after graduation
  • Lifetime tuition-free access to course refreshers if you ever need to retrain and update your skills
  • Co-op opportunities with recognized organizations across BC including Parq Vancouver, River Rock Casino, Rosewood Hotel Georgia, Best Western Hotels, Delta Hotels, and more
  • Multiple start dates so you can start your education when you want to without the wait
  • All-inclusive tuition where what you see is what you pay. Our tuition includes registration fees, assessment fees, tuition, textbooks, supplies, course materials, uniforms, certificates, graduation fees, co-op fees, and much more
  • Career and professional development success courses to help create a career development marketing plan, learn the cardinal rules of professionalism, and identify the target markets and employment resources for the hospitality industry 
  • Certificates including FOODSAFE, Guest Service Gold, and START Restaurant Service
  • Preparation and orientation courses to teach you how to find credible research, write papers, create proper citation formats including APA, and study effectively for exams
  • Grant and scholarship opportunities are available to help you save on tuition. Up to $4000 in scholarships and grants are open to recent high school graduates, Sprott Shaw alumni, military veterans, and more! Click here to browse our full list of grants and scholarships

Learning Objectives

Upon completion of the program, students will be able to:

  • Provide responsible and professional hospitality services
  • Apply the principles and practices of guest and customer services
  • Prepare presentation materials, compile data and research
  • Communicate effectively using various communication channels

Where Are Sprott Shaw Graduates Working? 

Our Administration, Legal, and Hospitality graduates can be found working throughout the province. Graduates of our Administration programs are working in a diverse range of locations including the BC Cancer Agency and the Government of Canada. 

Graduates of our Veterinary Assistant program can be found in various veterinary clinics such as the Central City Animal Hospital and the Panorama Village Animal Hospital. 

Legal graduates can be found working in law firms and legal offices such as the Sea to Sky Law Office and Westside Family Law. Tourism and Hospitality graduates have been hired by Best Western, the Sandman Hotel Group, Grouse Mountain Tourism, and more. 

Click below to learn more about where our graduates are currently working. Please note that these lists do not cover every single business that has hired a Sprott Shaw graduate, but they do provide a good representation of the sort of industries that Sprott Shaw graduates are working in. 

Admission Requirements:
  • Grade 12 / GED or mature student status (all transcripts must be “true certified copies” or originals).
  • Applicants must successfully complete the admissions interview and entrance assessments with a minimum score of 20/40 in the English Assessment and a minimum score of 20/40 in the Math Assessment (with a minimum composite score of 42/80).
  • For more information on English Language requirements and equivalencies please click here.
Domestic Students:
  • Domestic students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the English Entrance Assessment.
  • Domestic students that can provide a Canadian transcript showing completion of Math 10, 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the Math Entrance Assessment.
International Students:
  • International students that can provide a Canadian transcript showing completion of Math 10, 11 or 12 (or equivalent) with a passing grade of ‘C’ will be exempt from having to write the Math Entrance Assessment. The equivalent credential must be evaluated and verified.
  • International students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’ will be exempt from having to write the English Entrance Assessment. The equivalent credential must be evaluated and verified.
  • International students can meet the English requirement by completing or demonstrating one of the following three options:
    • Sprott Shaw’s English Language Assessment, OR
    • Minimum IELTS Score 5.5 overall or iBT TOFEL Score of 70, OR
    • Completion of an ESL program from one of SSC’s partnered ESL schools.
Diploma Requirements
  • 60% average upon successful completion of all courses, including courses given a complete.

Students can expect to complete 1 – 3 hours of homework per day.

Other Requirements:
  • THMT010 Serving It Right (Comp/Inc).
  • 10 weeks (200 hours) of Hospitality electives, selected from the following:
    • HS241: Food and Beverage Management
    • HS250: Supervision in the Hospitality Industry
    • HS281: Hospitality Facilities Management & Design
    • HS333: Front Office Operations
    • HS338: Housekeeping Operations
    • HS387: Security & Loss Prevention Management
    • HS374: Revenue Management & Revenue Optimization
    • HS478: Convention Management & Service
    • HS261: Hotel & Restaurant Accounting
* Hospitality Industry Professional with Co-op was reviewed and approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Post-Secondary Education and Future Skills.

Courses List

This 45 week Diploma program requires the student to complete the following courses.

  • Describe what critical thinking is and how to improve it
  • Identify reasons and conclusions: The language of reasoning
  • Critically think about the internet (how to get reliable information from the internet)

Co-Op Work Term (20 weeks) (Comp/Inc)

  • Mandatory schedule of alternating class sessions and work terms
  • Adherence to the program scheduling format is mandatory and is designed to provide the prospective candidate with valuable exposure to language usage in a work setting
  • The alternating classroom sessions allow the student to maximize the lessons taught within the curriculum.

  • Skills and strategies conducive to learning in a college atmosphere, orientation to the college environment, using technology, knowing college policies and procedures.
  • Time management, writing and using citations, study strategies, student budgeting, and wellness/self-care/stress management.
  • An orientation to the PCP program and the emergency medicine professions.
  • Prepare for upcoming studies, learning environments, and work experience placements throughout the program.

Strategies for Student Success:

  • Interview techniques
  • Create a Career Development Marketing Plan
  • Apply aspects of professionalism
  • Identify target markets and employment resources

  • Development and practice of presentation skills
  • MS Office PowerPoint

  • Introduction to the organization and structure of hotels, restaurants, casino hotels, cruise ships and clubs.

  • Basic rules of dining including etiquette and technical manners during service
  • Symmetric table setup
  • Rules of social engagement when serving food and beverage
See All Success Stories
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