Sprott Shaw College

Build the foundation for a career in hospitality with our Hospitality Service with Co-op program

The hospitality industry is one of BC’s leading industries. During this 27-week entry-level hospitality service program, students will build and develop their general knowledge of the hospitality industry.

Students will also gain essential workforce entry skills including Serving It Right, Guest Service Gold, and FOODSAFE as well as receive their Restaurant Server Credentials.

Why Study At Sprott Shaw?

Lifetime access to dedicated Employment Services Specialists (ESS) who can help you with resume and cover letter writing, interview skills, and the overall job search after graduation
Lifetime tuition-free access to course refreshers if you ever need to retrain and update your skills
Co-op opportunities with recognized organizations across BC in the customer service sector
Multiple start dates so you can start your education when you want to without the wait
All-inclusive tuition where what you see is what you pay. Our tuition includes registration fees, assessment fees, tuition, textbooks, supplies, course materials, uniforms, certificates, graduation fees, co-op fees, and much more
Career and professional development success courses to help create a career development marketing plan, learn the cardinal rules of professionalism, and identify the target markets and employment resources for the hospitality industry
Certificates including FOODSAFE, Guest Service Gold, and START Restaurant Service
Preparation and orientation courses to teach you how to find credible research, write papers, create proper citation formats including APA, and study effectively for exams

Hospitality Service Learning Objectives

Upon completion of the program, students will be able to:

Provide responsible and professional hospitality services
Apply the principles and practices of guest and customer services
Prepare presentation materials, compile data and research
Communicate effectively using various communication channels

Diploma Program

Total Program Hours:

540 Hours

Full-Time Program Length:

27 Weeks

(Includes holidays and professional days)
Program content is subject to change.

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Career Opportunities

Banquet/Catering Server

Customer Service Representative

Hospitality Service

Restaurant Server

Abbotsford College Campus

Chilliwack College Campus

Vancouver College Campus

International Office

Kamloops College Campus

Kelowna College Campus

Maple Ridge College Campus

New Westminster College Campus

Nanaimo College Campus

Penticton College Campus

Richmond College Campus

Surrey College Campus

Downtown Vancouver College Campus

Victoria – Main Campus

Admission Requirements:

Grade 12 / GED or mature student status (all transcripts must be true certified copies or originals).
Applicants must successfully complete the admissions interview and entrance assessments with a minimum score of 20/40 in the English Assessment and a minimum score of 20/40 in the Math Assessment (with a minimum composite score of 42/80).
Recommended that students have a working familiarity with written and spoken English Advanced (TOEFL CBT 190 or BCM Level).
For more information on English Language requirements and equivalencies please click here.

Domestic Students:

Domestic students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the English Entrance Assessment.
Domestic students that can provide a Canadian transcript showing completion of Math 10, 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the Math Entrance Assessment.

International Students:

International students can meet the Math Entrance Assessment requirement by providing an equivalent to Canadian High School Math 10, 11 or 12 with a passing grade of ‘C’. The credential must be evaluated and verified.
International students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’ will be exempt from having to write the English Entrance Assessment. The credential must be evaluated and verified.
International students can meet the English requirement by completing or demonstrating one of the following three options:
- Sprott Shaw’s English Language Assessment, OR
- Minimum IELTS Score 5.5 overall or iBT TOFEL Score of 70, OR
- Completion of an ESL program from one of SSC’s partnered ESL schools.

Diploma Requirements:

60% average upon successful completion of all courses, including courses given a complete.

Other Requirements:

THMT010 Serving It Right (Comp/Inc).
Students can expect to complete 1 – 3 hours of homework per day.

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* Hospitality Service with Co-op was reviewed and approved by the Private Training Institutions Branch (PTIB) of the Ministry of Post-Secondary Education and Future Skills.