The Hospitality Service with Co-op program focuses on hospitality communication skills, such as making presentations, taking part in meetings, telephoning, and using English in social situations.
Students will familiarize themselves with communication tools that are mainly used in North America and an introduction to the Hospitality Industry. Students will learn essential workforce entry skills including Serving it Right, Guest Service Gold, and Food Safe while receiving a Restaurant Server Credential.
Upon completion of the program, students will be able to:
- Provide responsible and professional hospitality services
- Apply the principles and practices of guest and customer services
- Prepare presentation materials, compile data and research
- Communicate effectively using various communication channels