Student Support During COVID-19

Click here to find links to different kinds of support that may be available to you during this challenging time.

Have questions? Learn how we are actively responding to the COVID-19 situation at Sprott Shaw College and what you can do to keep yourself safe below.

Entry Into Canada Guidelines

Starting August 9th, 2021, the three-night government authorized hotel stay requirement will no longer be in place. However, partially vaccinated and unvaccinated international students will still be required to undergo Day 1 and Day 8 COVID-19 molecular tests, and complete a mandatory 14-day quarantine.

Starting August 9th, 2021, discretionary (non-essential) travel for fully vaccinated American citizens and permanent residents currently residing in the U.S. will be allowed. There will also be adjustments to arrival testing for fully vaccinated travellers. Using a new border testing surveillance program at airports and land border crossings, fully vaccinated travellers will not need a post-arrival test unless they have been randomly selected to complete a Day 1 COVID-19 molecular test. Unvaccinated children under the age of 12 and dependent children (due to a mental or physical condition) of fully vaccinated travellers will no longer have to complete a 14-day quarantine but must follow strict public health measures.

International flights carrying passengers will be permitted to land at five additional Canadian airports:

  • Halifax Stanfield International Airport;
  • Québec City Jean Lesage International Airport;
  • Ottawa Macdonald–Cartier International Airport;
  • Winnipeg James Armstrong Richardson International Airport; and
  • Edmonton International Airport.

Starting September 7th, 2021, provided that the domestic epidemiologic situation remains favourable, the Government intends to open Canada’s borders to any fully vaccinated traveller who has completed the full course of vaccination with a Government of Canada-accepted vaccine at least 14 days prior to entering Canada and who meet specific entry requirements.

COVID-19 Protocols Documentation

Frequently Asked Questions (FAQs) – On-Campus Protocols

Do not come into the campus if you are feeling unwell.

When you enter the campus, please use the sign-in sheet each day.

Remember to maintain physical distancing of 2 arm lengths (2 meters / 6 feet) in all areas including office spaces, classrooms, reception areas, labs, common areas, and during social encounters (lunch/breaks). Take turns entering stairwells, hallways, and restrooms.

Wash your hands with soap and water for at least 20 seconds frequently including before class starts, after using the restroom, before eating, at the end of the school day, and whenever possible throughout the day.

Cover your mouth and nose with a tissue or the crease of your elbow when sneezing or coughing.

Label your personal items and do not share them with others. Bring your own pens, pencils, learning necessities, cups, glasses, and eating utensils.

Wipe down chairs and desktops with a disinfectant spray and paper towel prior to using.

Do not shake hands and avoid physical contact.

All students must wear face masks in all common areas while on campus property.

Gloves while on campus are not mandatory but encouraged.

Please note that wearing masks does not replace the need to adhere to frequent handwashing, avoiding touching the face, and practicing social distancing – our best tools to help prevent the spread of illness.

If you start feeling unwell on campus or have any other personal health concerns, including possible contact, please immediately report to your campus director.

You can watch the COVID-19 protocols video here.

Frequently Asked Questions (FAQs) – General

According to the World Health Organization, COVID-19 (formerly known as the Novel Coronavirus) is a new virus strain that causes illness ranging from the common cold to more severe diseases like Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV).

Coronavirus is transmitted via larger liquid droplets when a person coughs or sneezes. The virus can enter through these droplets through the eyes, nose or throat if you are in close contact. The virus is not known to be airborne (e.g. transmitted through the particles floating in the air) and it is not something that comes in through the skin.

It can be spread by touch if a person has used their hands to cover their mouth or nose when they cough. That’s why we recommend you cough or sneeze into your arm and wash your hands regularly.

Listen to Dr. Eleni Galanis answer this question here.

There are measures that all students, faculty, and staff can take to help reduce the risk of respiratory illnesses such as coronavirus, colds, and influenza:

– Wash your hands frequently for at least 20 seconds using soap and water.
– If a sink is not available, 60-90% alcohol-based hand rubs (hand sanitizer) can be used to clean hands if they are not visibly soiled. If they are visibly soiled, you can use an alcohol-based disposable hand wipe to remove the dirt and then use an alcohol-based hand rub.
– Do not touch your face/eyes/mouth with unwashed hands.
– When you sneeze or cough, cover your mouth and nose with a disposable tissue or the crease of your elbow, and then wash your hands.
– Stay home when you are ill.

The Government of Canada has issued an official global travel advisory. Please avoid all non-essential travel outside of Canada until further notice.

Students, faculty, staff or visitors who have travelled outside Canada (including the United States) after March 12 must stay at home upon arrival for 14 days. To learn more about the emergency order under the Quarantine Act put in place by the Government of Canada, please click here.

Students, faculty, staff or visitors who have travelled outside Canada (including the United States) after March 12 must stay at home upon arrival for 14 days. To learn more about the emergency order under the Quarantine Act put in place by the Government of Canada, please click here.

Those who develop symptoms during the 14-day monitoring period should immediately self-isolate (stay in a room that is not shared with anyone else) and call their health-care provider or the provincial health line 8-1-1 to discuss any need for testing and follow up.

While self-isolating:
– Stay in a well-ventilated room, including an open window, if possible. – Do not have other people come in the room.
– Limit going in shared spaces. Try to keep a two-meter distance between yourself and others whenever possible.
– Practice good respiratory etiquette and hand hygiene as described above.
– If possible, have supplies dropped off outside your door to help avoid direct contact, and limit the number of people helping to take care of you.
– Regularly clean and disinfect frequently touched surfaces. Regular household cleaning products are effective against most viruses, and you can also use 1 part bleach to 9 parts water as an effective disinfectant
– Use dedicated linen and utensils, which can be washed with soap and water and re-used, and do not need to be disposed of.
– Dispose of any tissues, wipes, masks, or gloves in a waste container lined with a plastic bag before disposing with other household waste.
– Wash your clothes in hot water (between 60-90 °C), and then thoroughly dry them.

More information on self-isolation is available here.

If you’re feeling anxious, stressed, or lonely, you can speak with one of our Student Support Advisors at any time to receive immediate support via chat or call. Learn more here.

You can also find more support and resources on employment, housing, income, and mental health here.

For more information including all FAQs and current information, please follow the BC Centre for Disease Control here.

Frequently Asked Questions (FAQs) – Sprott Shaw Specific

Yes, we are. While life may not always go as planned, you shouldn’t let that stop you from pursuing your career goals. From our new online admissions process to our online learning curriculum, you can stay on track, and move forward with your education.

Start with online learning at Sprott Shaw. To inquire, please contact one of our advisors here.

All Sprott Shaw College campuses are delivering online learning until further notice.

You and your family’s health and safety are our top priority so we will make the decision to revert back to in-person learning when it is deemed safe to do so.

In the meantime, classes are conducted live via WebEx. To learn more about WebEx and how to use it, please see our guide here.

If you have forgotten your Sprott Shaw email address, it will be your first name, a period, then your last name If you can’t remember your password, please call your campus directly.

We are offering online learning of our programs through synchronous WebEx delivery.

WebEx is a video conferencing platform that allows us to maintain remote “face-to-face” structured classes that are 100% instructor-led. These virtual classes create an interactive learning experience for our students in the safety and security of their own homes.

You can learn more about online learning here.

If you don’t have access to a computer or internet, please contact your campus director. They will be able to help and support you with this.

At this time, we will be delivering online learning for students until further notice.

You and your family’s health and safety are our top priority so we will make the decision to revert back to in-person learning when it is deemed safe to do so.


Your campus admin will be in contact with each class to schedule textbook pickup for upcoming courses. Please keep a close eye on your emails.

To learn more and receive support on your alternative learning and WebEx delivery, click here.

Yes! With SprottTalks, you can learn new tips and tricks, discover fun activities, and connect with your instructors and peers.

As a Sprott Shaw College student, you receive free access to our extracurricular SprottTalks series designed with topics and themes relevant especially for students.

Learn more about SprottTalks here.


We'd love to connect with you to help you become a Sprott Shaw graduate. Visit a campus, request info or apply today.
Request Info Apply Now

Contact an Admissions Advisor for More Information Today!