My SSP has changed its name to TELUS Health Student Support. You’ll see some visual changes in the app but rest assured your support will stay the same.

We know that being a student can sometimes be tough – we can help!

Sprott Shaw College’s Telus Health Student Support Program (formally My SSP) is free to use and offers online resources and access to Student Support Advisors that can help you succeed while you juggle your study and personal life. 

Telus Health Student Support can help with:

  • Stress, anxiety, sadness, loneliness
  • Relationships with friends and family
  • Being successful in school
  • Everyday issues while studying
  • And lots more!

You can call or chat with a Student Support Advisor at any time (24/7) and can receive immediate support via chat or call, or schedule a telephone/video appointment. Support is free and is available in multiple languages!

Access support from anywhere, anytime by:

  • Downloading the free ‘Telus Health Student Support’ app from your device’s app store (available on Apple and Android devices) to call or chat with an advisor (no appointment needed)
  • Dialling 1.855.649.8641 to speak to an advisor over the phone or to book an appointment for a later date
  • Visiting the website www.myssp.app to access additional resources and materials

This program is confidential within the limits of the law.  No one will know you have reached out unless you choose to tell them.

New features to support you in the pandemic:

  • Assessments: complete evidence-based health screenings and receive practical recommendations based on your results.
  • Telus Health Student Support Well-Being Webinar Series: recorded webinars offering practical tips focusing on the four pillars for wellness: mental, physical, social and financial, from experts in each field.
  • COVID-19 Resource Hub: special section with expert developed tips and resources on staying physically, mentally and socially well.

For more information, check out the Telus Health Student Support App video below!


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