Are you a
people-person? Have you ever wanted to work in the hospitality and/or tourism
industry? Does the idea of working at a hotel, cruise ship, or restaurant bring
you joy?
If you’re
looking for an educational path to help you get there, you’ve come to the right
place.
At Sprott
Shaw, the Hospitality
programs provide you with the educational background and work experience to thrive in a variety of roles across the
industry. We offer a plethora of program options including Hospitality
Service, Hospitality
Industry Professional, Hospitality
Operations, Hospitality
Management, and more.
Below, we’ll
explore each program in detail and help you figure out which one best suits
your career goals and aspirations.
Did we also
mention that we’re offering a limited-time
grant off of our new hospitality programs? Keep reading to find out how you
can save money on your tuition fee!
Hospitality Service Program
If the
hospitality industry is new to you, the Hospitality
Service program will help you build an introductory-level
understanding. This 27-week diploma program is ideal for students who are
unfamiliar with the industry or are looking for a short duration program.
All of our
hospitality programs are designed to ladder into each other so students can
take this program first to build an entry-level understanding, and then upgrade
from there.
This program
focuses on core hospitality communication skills like making presentations,
taking part in meetings, telephoning, practicing critical thinking skills, and
more. Throughout this program, students will familiarize themselves with
industry-standard communication tools as well as learn essential workforce entry
skills including Serving It Right, American Hotel & Lodging Educational
Institute (AHLEI) Guest Service Gold, FoodSafe, and AHLEI Certified Restaurant
Server (CRS).
At the end of
this program, students will receive the opportunity to complete a 13-week co-op
for relevant work experience before graduation.
Hospitality Industry Professional Program
The Hospitality
Industry Professional Program best suits the needs of students who
are looking for a deeper understanding of the general hospitality industry.
This 45-week diploma program includes all the courses featured in the Hospitality
Service program and an additional 10 weeks of hospitality electives.
Through two
modules in the program, students will grasp an introductory understanding of
the hospitality industry and world of food services as well as gain competitive
industry skills.
In the first
module, students will learn the concepts and skills covered in the Hospitality
Service program through a variety of projects. In these projects,
students will apply their newly acquired expertise and knowledge through print
and digital presentations. In the second module, students will take 10 weeks of
hospitality electives to help boost and build their basic business skills. Upon
successful completion of both modules, students will secure a 20-week co-op
which allows them to apply the theories and skills learned in class in a
practical situation.
For a limited time, incoming students will receive $500 off the cost of tuition.
Hospitality Operations Program
If you’re
interested in specializing in hospitality operations, this program will cover
exactly will what you’re looking for. The Hospitality
Operations program is a 69-week diploma program that includes all
the courses covered in the Hospitality
Service program and additional courses in Revenue Management and
Optimization, Contemporary Marketing, and Sales Strategies.
This program
deeply focuses on industry specialization in room division and sales and
marketing. Throughout the program, students will gain first-hand operational knowledge
of the key centres of a hotel including the front desk, sales and marketing,
housekeeping, and revenue management and optimization.
The academic
component of this program is designed to provide students with the knowledge,
skills, education, and understanding of the current trends in the hotel and
hospitality industry. To further reinforce this component, students will
receive the opportunity to create employment packages, conduct informational
interviews, attend employment fairs, and participate in research. Upon
completion of this component, students will be able to work in a 30-week co-op
opportunity for relevant work experience.
From the
Hospitality Operations program, students will earn a variety of American Hotel
and Lodging Association (AHLA) certificates and other recognized certificates
to enhance their career opportunities. Students will be able to earn the
following certificates: START Certified Restaurant Server, Certification in
Hotel Industry Analytics (CHIA), AHLEI Rooms Division Specialization, and AHLEI
Marketing and Sales Specialization.
For a limited time, incoming students will receive $1,000 off the cost of tuition.
Hospitality Management Program
The Hospitality
Management diploma program is ideal for students who want to take on
managerial roles in the hospitality industry. This 91-week program includes all
the courses from the Hospitality
Operations program and additional courses in Management Leadership,
Digital Marketing, Social Media Marketing, and Online Engagement
Practices.
In addition
to the concepts and skills covered in Hospitality Operations, students will be
equipped to carry out hospitality sales and marketing activities for hotels and
restaurants with a focus on social media marketing and online engagement.
Before the
end of the program, students will receive the opportunity to work in a 40-week
co-op opportunity. Upon completion of the program, students will earn the
following certificates: Serving It Right, START Certified Restaurant Server,
AHLEI Guest Service Gold, FoodSafe, START Certified Front Desk Representative,
START Certified Guestroom Attendant, Certification in Hotel Industry Analytics,
AHLEI Rooms Division Specialization, AHLEI Marketing and Sales Specialization,
and an AHLEI-Certified Diploma.
For a limited time, incoming students will receive $2,000 off the cost of tuition.
Are you still considering whether you should take our Hospitality programs? Our programs offer several other advantageous features including:
- Career and
professional development success courses to help create a
career development marketing plan, learn the cardinal rules of professionalism,
and identify the target markets and employment resources for the hospitality
industry
- Preparation and
orientation courses to teach you how to find credible research, write
papers, create proper citation formats including APA, and study effectively for
exams
- Hospitality certificates including Guest
Service Gold, FoodSafe, AHLEI Marketing and Sales
Specialization, START Certified Front Desk Representative, and more
- Access to Employment
Services Specialists (ESS) who can help you with resume and cover letter writing,
interview skills, and the job search after graduation
- Co-op opportunities with hospitality employers across British Columbia including Parq
Vancouver, Delta Vancouver Hotels, Rosewood Hotel Georgia, Best Western Hotels,
Howard Johnson Hotels, River Rock Casino Resort, Coast Coal Harbour Hotel,
Destinations North America, Earl’s Kitchen and Bar Restaurants, Discover Canada
Tours, and more
- Access to American
Hotel and Lodging Association (AHLA) courses to enhance your
globally recognized hospitality education and training
Interested in learning
more? Contact one of our advisors below!