tagline
REQUEST INFO CONTACT US SEARCH
Toggle navigation
Faculties / Business /

Hospitality Management with Co-op

The academic component of this program is designed to provide students with the relevant knowledge, necessary skills and educations, and an understanding of the current trends in the hotel and hospitality industry in order to pursue or enhance employment opportunities. Students will gain first-hand operational knowledge of the key centres of a hotel including the front desk, sales & marketing, housekeeping, and revenue management & optimization.

In addition to this students will be equipped to work in hospitality sales and marketing. Students will be able to manage the marketing activities for hotels and restaurants with a focus on social media marketing and online engagement

To further reinforce the academic component, students are required to craft employment packages, conduct information interviews, attend employment fairs and participate in a host of research, contact, web-based and online exercises. Both the academic and practical components are designed to prepare the student for their co-op (paid practicum). This program offers AHLA (American Hotel and Lodging Association) certificates as well as computer applications to further enhance career opportunities.

Upon successful completion, students will earn the following certifications: START Certified Restaurant Server, AHLEI Rooms Division Specialization, and AHLEI Sales and Marketing Specialization, and AHLEI Diploma. (70% is required on all AHLEI exams in order to qualify for these certifications).

Learning Objectives

Upon completion of this program, students will be able to:

  • Demonstrate leadership competencies
  • Evaluate financial information and financial implications related to business decisions
  • Provide responsible and professional food and beverage services
  • Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
  • Manage human relations issues
  • Prepare marketing plans and communication strategies
  • Analyze emerging hospitality industry trends and innovations
  • Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
  • Communicate effectively using various communication channels

Diploma Program

Total Program Hours:
1820 Hours
Full-Time Program Length:
91 Weeks
(Includes holidays and professional days)
Program content is subject to change.

Contact an Admissions Advisor for More Information Today!

Contact Us Today!

Our advisors are happy to answer any questions.

CALL 1-855-622-3729
START A CHAT
CONTACT A LOCATION

Career Opportunities

Banquet/Catering Server
Events Asst/Trainee
Food and Beverage Asst
Food and Beverage Office
Food and Beverage Servers
Front Desk Reception
Housekeeping Assistant
Sales and Marketing Coordinator

Admission Requirements:
  • Grade 12 / GED or mature student status (all transcripts must be “true certified copies” or originals)
  • Applicants must successfully complete the admissions interview and entrance assessments with a minimum score of 20/40 in the English Assessment and a minimum score of 20/40 in the Math Assessment (with a minimum composite score of 42/80)
Domestic Students:
  • Domestic students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the English Entrance Assessment
  • Domestic students that can provide a Canadian transcript showing completion of Math 10, 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the Math Entrance Assessment
International Students:
  • International students can meet the Math Entrance Assessment requirement by providing an equivalent to Canadian High School Math 10, 11 or 12 with a passing grade of ‘C’. The credential must be evaluated and verified
  • International students can meet the English requirement by completing or demonstrating one of the following three options:
    • Sprott Shaw’s English Language Assessment, OR
    • Minimum IELTS Score 5.5 overall or iBT TOFEL Score of 70, OR
    • Completion of an ESL program from one of SSC’s partnered ESL schools

Similar Programs

* Hospitality Management with Co-op was reviewed and approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training.

Students can expect to complete one to three hours of homework per day.

Related Blog Post

Tourism Boom Expected by 2020

Contact an Admissions Advisor for More Information Today!

Contact Us Today!

Our advisors are happy to answer any questions.

CALL 1-855-622-3729
START A CHAT
CONTACT A LOCATION

Courses List

This 91 week Diploma program requires the student to complete the following courses.

  • Describe what critical thinking is and how to improve it
  • Identify reasons and conclusions: The language of reasoning
  • Critically think about the internet (how to get reliable information from the internet)

  • Mandatory schedule of alternating class sessions and work terms
  • Adherence to the program scheduling format is mandatory and is designed to provide the prospective candidate with valuable exposure to language usage in a work setting
  • The alternating classroom sessions allow the student to maximize the lessons taught within the curriculum.

  • Computer basics/file management
  • Goal setting, note-taking, problem-solving, teamwork
  • Overview of policies & procedures
  • Demonstrate the ability to use MS Word and MS PowerPoint

  • Interview techniques
  • Create a Career Development Marketing Plan
  • Apply aspects of professionalism
  • Identify target markets and employment resources

  • Development and practice of presentation skills
  • MS Office PowerPoint

  • Analysis of job descriptions
  • Recruitment, orientation and training
  • Regulation and legislation

Hospitality Today: An Introduction

Introduction to the organization and structure of hotels, restaurants, casino hotels, cruise ships and clubs

  • Management fundamentals
  • Cost and pricing strategies
  • Sanitation and safety
  • Menu management

  • Motivational techniques
  • Recruitment and selection
  • Supervisory tools

Hotel & Restaurant Accounting

Hospitality Facilities Management & Design

  • Hotel organization, front office

  • Housekeeping & maintenance
  • Inventories

Revenue Management & Revenue Optimization

Security & Loss Prevention Management

  • Meetings & conventions market
  • Food service & service-related issues

  • Basic rules of dining including etiquette and technical manners during service
  • Symmetric table setup
  • Rules of social engagement when serving food and beverage

  • Effective problem solving and decision making
  • Leadership and managerial roles and skills

  • Current marketing terminology
  • Strategic planning
  • Market research, sales, promotion and group dynamics

  • Sales presentations
  • Client relationships
  • Professionalism

  • Introduction to the basic elements of digital marketing, their meaning, use and importance.

  • Understand the fundamental components of Internet Infrastructure
  • Apply design principles that consider traditional and mobile devices when planning a web site
  • Optimize a website design using effective layout techniques and SEO principles

  • Use blogging effectively as a marketing tool
  • Understand how display advertising fits into marketing strategies
  • Review techniques to enhance social media marketing to maximize exposure

Related Blog Post

Tourism Boom Expected by 2020

Contact an Admissions Advisor for More Information Today!

Contact Us Today!

Our advisors are happy to answer any questions.

CALL 1-855-622-3729
START A CHAT
CONTACT A LOCATION

“I had researched a few different schools and there are lots of long waitlists. I wanted to be able to go back to school right now, and Sprott Shaw was able to get me to go back to school as soon as I applied.”

Tor Erickson
My Video And My Story

“When I first came to Sprott Shaw, I was inspired because the classrooms were small and focused on individualized learning [which is] what I needed. I knew that I was making the right decision. Now, my life is different. Now, I smile more.”

Beatriz Lopez
My Video And My Story

“Sprott Shaw was amazing with being flexible in terms of start date and class hours. The afternoon worked for me so they were willing to send me to a different campus if I needed a different schedule for a certain class so it’s a really personalized experience.”

Danielle Karsen
My Video And My Story

“Coming to Sprott Shaw was such a great experience and all the teachers are absolutely incredible. Sprott Shaw has completely changed my life for the better.”

Hannah Renaud
My Video And My Story

“Having my kids with autism proved to me that I could do this for other kids. The instructors [at Sprott Shaw College] were positive, there was a lot of classroom engagement. It made it a fun place to learn. So all in all, it was just a positive experience.”

Derick Mummery
My Video And My Story

“It was easy and quick to get in to make an appointment with the advisor and she was really helpful throughout the process. She explained to me step-by-step what I need to do, so it was nice to have that support.”

Natasha Cameron
My Video And My Story
We'd love to connect with you to help you become a Sprott Shaw graduate. Visit a campus, request info or apply today.
Apply Now Book A Tour
Bookkeeping & Payroll
Business Administration – Payroll Accelerated Program
Business Administration – Payroll Program
Business Administration – Payroll Program with Practicum
Business Administration Bookkeeping Program
Business Administration Bookkeeping Program with Practicum
Accounting & Payroll Administrator with Practicum
Business
Business Administration Principles Accelerated Program
Business Administration Principles Program
Business Administration Principles Program with Co-op
Business Administration Principles Program with Practicum
Business Fundamentals Program
Business Fundamentals Program with Practicum
Business Communication Management Program
Business Communication Management and Hospitality Program with Co-op
Hospitality Industry Professional with Co-op
Hospitality Service with Co-op
Business Management
Business Administration Management Program
Business Administration Management with Practicum and Co-op
Business Administration Management Program with Co-op
Business Administration Management Program with Practicum
Advanced Business Management with Co-op
Global Marketing Management with Practicum
Post-Graduate Diploma – Global Business Management with Practicum
Harvard Online Programs
Business Administration Management with Co-op – HBSO CORe
Business Administration Management – HBSO CORe
Business Administration Management with Practicum – HBSO CORe
Global Marketing Management with Co-op – HBSO CORe
Post-Graduate Diploma – Global Business Management with Co-op – HSBO Core
International Trade
International Trade and Business Management Program
International Trade and Business Management Program with Practicum
International Trade Program
International Trade Program with Practicum
Post-Graduate
Post-Graduate Diploma – Global Business Management with Practicum
Post-Graduate (Business)
Post-Graduate Diploma – Global Business Management
Post-Graduate Diploma – Global Business Management with Co-op
Post-Graduate Diploma – Global Business Management with Practicum
Property Management
Property Management Program
Property Management Program with Co-op
Property Management Program with Practicum
Sales & Marketing
Business Administration Sales & Digital Marketing Program
Business Administration Sales & Digital Marketing Program with Co-op
Business Administration Sales & Digital Marketing with Practicum
Global Marketing Management Program with Co-op
Sales & Digital Marketing
Advanced Customer Service Professional with Co-op
Tourism & Hospitality Management
Hospitality Management 1 Program with Co-op
Hospitality Management 1 with Practicum
Hospitality Management 2 Program with Co-op
Hospitality Management 2 with Practicum
Tourism & Hospitality Management Program
Tourism & Hospitality Management Program with Co-op
Tourism / Hospitality Management & Business Administration Principles Accelerated Program with Co-op
Tourism / Hospitality Management & Business Administration Principles Accelerated
Tourism / Hospitality Management with Practicum
Hospitality Industry Professional with Co-op
Hospitality Management with Co-op
Hospitality Operations with Co-op
Hospitality Service with Co-op

Contact a Career Advisor for More Information Today!

Request Info
Contact Centre