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Hospitality Management with Co-op

Build the foundation for a career in hospitality with our Hospitality Management with Co-op Program

The hospitality industry is one of BC’s leading industries. Students who choose to study this program will be prepared to pursue successful careers at hotels, cruise ships, excursions, wineries, and various other attractions in the tourism and hospitality industry.

This 91-week program is the most robust out of all our hospitality offerings and includes everything students need to know for the industry. This program encompasses material included in the Hospitality Operations with Co-op Program with additional training in management, digital marketing, social media, and online engagement practices.

Students will finish the program with a portfolio of material they have created including plans and projects they have created for real hotels based on different market segments catered for that specific hotel.

By the end of the program, students will have earned a multitude of certificates and credentials including Serving It Right, Guest Service Gold, FOODSAFE, START Certified Restaurant Server, START Certified Front Desk Representative, START Certified Guestroom Attendant, HFIA Hotel Industry Analytics, AHLEI Rooms Division Specialization, AHLEI Sales and Marketing Specialization, and AHLEI Diploma.

All Sprott Shaw Hospitality Programs incorporate the AHLEI (American Hotel & Lodging Education Institute) which is an organization recognized worldwide.

Why Study At Sprott Shaw?

  • Lifetime access to dedicated Employment Services Specialists (ESS) who can help you with resume and cover letter writing, interview skills, and the overall job search after graduation
  • Lifetime tuition-free access to course refreshers if you ever need to retrain and update your skills
  • Co-op opportunities with recognized organizations across BC including Parq Vancouver, River Rock Casino, Rosewood Hotel Georgia, Best Western Hotels, Delta Hotels, and more
  • Multiple start dates so you can start your education when you want to without the wait
  • All-inclusive tuition where what you see is what you pay. Our tuition includes registration fees, assessment fees, tuition, textbooks, supplies, course materials, uniforms, certificates, graduation fees, co-op fees, and much more
  • Career and professional development success courses to help create a career development marketing plan, learn the cardinal rules of professionalism, and identify the target markets and employment resources for the hospitality industry 
  • Certificates including FOODSAFE, Guest Service Gold, and START Restaurant Service
  • Preparation and orientation courses to teach you how to find credible research, write papers, create proper citation formats including APA, and study effectively for exams

Learning Objectives

Upon completion of this program, students will be able to:

  • Demonstrate leadership competencies
  • Evaluate financial information and financial implications related to business decisions
  • Provide responsible and professional food and beverage services
  • Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
  • Manage human relations issues
  • Prepare marketing plans and communication strategies
  • Analyze emerging hospitality industry trends and innovations
  • Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
  • Communicate effectively using various communication channels

University Transfer Program

This program is part of Sprott Shaw’s university transfer initiative for anyone looking to continue their education and pursue a bachelor’s degree. 

Gaining professional skills and experience from our programs before moving on to complete a full degree is a great way to enjoy the focused, hands-on benefits that Sprott Shaw College offers. 

This program qualifies for our University Pathway Programs with the institution listed below. Click on the images for more details!


Vancouver Community College – Bachelor of Hospitality Management

Fairleigh Dickinson University – Bachelor of Arts in Individualized Studies

sprott shaw university pathway program

Diploma Program

Total Program Hours:
1820 Hours
Full-Time Program Length:
91 Weeks
(Includes holidays and professional days)
Program content is subject to change.

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Our advisors are happy to answer any questions.

Career Opportunities

Banquet/Catering Server
Events Asst/Trainee
Food and Beverage Asst
Food and Beverage Office
Food and Beverage Servers
Front Desk Reception
Housekeeping Assistant
Sales and Marketing Coordinator
Admission Requirements:
  • Grade 12 / GED or mature student status (all transcripts must be true certified copies or originals).
  • Applicants must successfully complete the admissions interview and entrance assessments with a minimum score of 20/40 in the English Assessment and a minimum score of 20/40 in the Math Assessment (with a minimum composite score of 42/80).
  • For more information on English Language requirements and equivalencies please click here.

Domestic Students:

  • Domestic students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the English Entrance Assessment.
  • Domestic students that can provide a Canadian transcript showing completion of Math 10, 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the Math Entrance Assessment.

International Students:

  • Provide a Canadian transcript showing completion of Math 10, 11 or 12 (or equivalent) with a passing grade of ‘C’ will be exempt from having to write the Math Entrance Assessment. The equivalent credential must be evaluated and verified.
  • International students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’ will be exempt from having to write the English Entrance Assessment. The equivalent credential must be evaluated and verified.
  • International students can meet the English requirement by completing or demonstrating one of the following three options:
    • Sprott Shaw’s English Language Assessment, OR
    • Minimum IELTS Score 5.5 overall or iBT TOFEL Score of 70, OR
    • Completion of an ESL program from one of SSC’s partnered ESL schools.
Diploma Requirements:
  • 60% average upon successful completion of all courses, including courses given a complete.
Other Requirements:
  • THMT010 Serving It Right (Comp/Inc).
  • Students who successfully pass the AHLEI with 70% or higher will qualify for the Rooms Division Specialization, Sales & Marketing Specialization and AHLEI Diploma.
  • Students can expect to complete 1 – 3 hours of homework per day.

 

 

 

* Hospitality Management with Co-op was reviewed and approved by the Private Training Institutions Branch (PTIB) of the Ministry of Post-Secondary Education and Future Skills.

Contact an Admissions Advisor for More Information Today!

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Our advisors are happy to answer any questions.

Courses List

This 91 week Diploma program requires the student to complete the following courses.

  • Describe what critical thinking is and how to improve it
  • Identify reasons and conclusions: The language of reasoning
  • Critically think about the internet (how to get reliable information from the internet)

  • Mandatory schedule of alternating class sessions and work terms
  • Adherence to the program scheduling format is mandatory and is designed to provide the prospective candidate with valuable exposure to language usage in a work setting
  • The alternating classroom sessions allow the student to maximize the lessons taught within the curriculum.

  • Skills and strategies conducive to learning in a college atmosphere, orientation to the college environment, using technology, knowing college policies and procedures.
  • Time management, writing and using citations, study strategies, student budgeting, and wellness/self-care/stress management.
  • An orientation to the PCP program and the emergency medicine professions.
  • Prepare for upcoming studies, learning environments, and work experience placements throughout the program.

Strategies for Student Success:

  • Interview techniques
  • Create a Career Development Marketing Plan
  • Apply aspects of professionalism
  • Identify target markets and employment resources

  • Development and practice of presentation skills
  • MS Office PowerPoint

  • Analysis of job descriptions
  • Recruitment, orientation and training
  • Regulation and legislation

  • Introduction to the organization and structure of hotels, restaurants, casino hotels, cruise ships and clubs.

  • Management fundamentals
  • Cost and pricing strategies
  • Sanitation and safety
  • Menu management

  • Motivational techniques
  • Recruitment and selection
  • Supervisory tools

  • Financial and accrual accounting
  • Financial statements
  • Revenue and expense accounting

  • Gain information to manage the physical plant of a hotel or restaurant
  • Work effectively with engineering and maintenance departments

  • Hotel organization, front office

  • Housekeeping & maintenance
  • Inventories

  • Explain current challenges for revenue managers
  • Analyze data and market intelligence
  • Review new market segment approaches
  • Includes HFIA Hotel Industry Analytics Credential

  • Need for individualized security programs
  • Guest protection, internal security
  • Explore risk management and loss prevention

  • Meetings & conventions market
  • Food service & service-related issues

  • Basic rules of dining including etiquette and technical manners during service
  • Symmetric table setup
  • Rules of social engagement when serving food and beverage

  • Effective problem solving and decision making
  • Leadership and managerial roles and skills

  • Current marketing terminology
  • Strategic planning
  • Market research, sales, promotion and group dynamics

  • Sales presentations
  • Client relationships
  • Professionalism

  • Introduction to the basic elements of digital marketing, their meaning, use and importance

  • Learning how to choose the right social media platforms and how best to utilize the features offered by those platforms

  • Use blogging effectively as a marketing tool
  • Understand how display advertising fits into marketing strategies
  • Review techniques to enhance social media marketing to maximize exposure

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