Hospitality Management with Co-op

Build the foundation for a career in hospitality with our Hospitality Management with Co-op Program

Start learning from home today with online classes!

We know it’s a challenging time, but you don’t have to put your life on hold. At Sprott Shaw, new and incoming students can register through our online admissions process and start learning online with many of our programs. Through remote “face-to-face” instructor-led classes, students can experience interactive learning in the comfort and safety of their own homes. Contact us to learn more. 

Scholarship Opportunity
This program is eligible for a $5,000 scholarship. Contact an advisor to learn more.

The hospitality industry is one of BC’s leading industries. Students who choose to study this program will be prepared to pursue successful careers at hotels, cruise ships, excursions, wineries, and various other attractions in the tourism and hospitality industry.

This 91-week program is the most robust out of all our hospitality offerings and includes everything students need to know for the industry. This program encompasses material included in the Hospitality Operations with Co-op Program with additional training in management, digital marketing, social media, and online engagement practices.

Students will finish the program with a portfolio of material they have created including plans and projects they have created for real hotels based on different market segments catered for that specific hotel.

By the end of the program, students will have earned a multitude of certificates and credentials including Serving It Right, Guest Service Gold, FOODSAFE, START Certified Restaurant Server, START Certified Front Desk Representative, START Certified Guestroom Attendant, HFIA Hotel Industry Analytics, AHLEI Rooms Division Specialization, AHLEI Sales and Marketing Specialization, and AHLEI Diploma.

All Sprott Shaw Hospitality Programs incorporate the AHLEI (American Hotel & Lodging Education Institute) which is an organization recognized worldwide.

Why Study At Sprott Shaw?

  • Lifetime access to dedicated Employment Services Specialists (ESS) who can help you with resume and cover letter writing, interview skills, and the overall job search after graduation
  • Lifetime tuition-free access to course refreshers if you ever need to retrain and update your skills
  • Co-op opportunities with recognized organizations across BC including Parq Vancouver, River Rock Casino, Rosewood Hotel Georgia, Best Western Hotels, Delta Hotels, and more
  • Multiple start dates so you can start your education when you want to without the wait
  • All-inclusive tuition where what you see is what you pay. Our tuition includes registration fees, assessment fees, tuition, textbooks, supplies, course materials, uniforms, certificates, graduation fees, co-op fees, and much more
  • Career and professional development success courses to help create a career development marketing plan, learn the cardinal rules of professionalism, and identify the target markets and employment resources for the hospitality industry 
  • Certificates including FOODSAFE, Guest Service Gold, and START Restaurant Service
  • Preparation and orientation courses to teach you how to find credible research, write papers, create proper citation formats including APA, and study effectively for exams

Learning Objectives

Upon completion of this program, students will be able to:

  • Demonstrate leadership competencies
  • Evaluate financial information and financial implications related to business decisions
  • Provide responsible and professional food and beverage services
  • Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
  • Manage human relations issues
  • Prepare marketing plans and communication strategies
  • Analyze emerging hospitality industry trends and innovations
  • Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
  • Communicate effectively using various communication channels

Diploma Program

Total Program Hours:
1820 Hours
Full-Time Program Length:
91 Weeks
(Includes holidays and professional days)
Program content is subject to change.

Contact an Admissions Advisor for More Information Today!

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Our advisors are happy to answer any questions.

Career Opportunities

Banquet/Catering Server
Events Asst/Trainee
Food and Beverage Asst
Food and Beverage Office
Food and Beverage Servers
Front Desk Reception
Housekeeping Assistant
Sales and Marketing Coordinator
Admission Requirements:
  • Grade 12 / GED or mature student status (all transcripts must be “true certified copies” or originals)
  • Applicants must successfully complete the admissions interview and entrance assessments with a minimum score of 20/40 in the English Assessment
Domestic Students:
  • Domestic students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the English Entrance Assessment
International Students:
  • International students can meet the English requirement by completing or demonstrating one of the following three options:
    • Sprott Shaw’s English Language Assessment, OR
    • Minimum IELTS Score 5.5 overall or iBT TOFEL Score of 70, OR
    • Completion of an ESL program from one of SSC’s partnered ESL schools
University Transfer Programs

Through our pathway programs, students can complete a Hospitality Management with Co-op diploma in the first two years at Sprott Shaw and then pursue a Bachelor of Arts (BA) at Fairleigh Dickinson University. Alternatively, students can complete a Hospitality Management with Co-op diploma in the first two years and then pursue a Bachelor of Arts in Management at City University in Canada. Contact an advisor to learn more.

Learn more about our other Pathway Programs here.

* Hospitality Management with Co-op was reviewed and approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training.

Students can expect to complete one to three hours of homework per day.

Courses List

This 91 week Diploma program requires the student to complete the following courses.

  • Describe what critical thinking is and how to improve it
  • Identify reasons and conclusions: The language of reasoning
  • Critically think about the internet (how to get reliable information from the internet)

  • Mandatory schedule of alternating class sessions and work terms
  • Adherence to the program scheduling format is mandatory and is designed to provide the prospective candidate with valuable exposure to language usage in a work setting
  • The alternating classroom sessions allow the student to maximize the lessons taught within the curriculum.

  • Computer basics/file management
  • Goal setting, note-taking, problem-solving, teamwork
  • Overview of policies & procedures
  • Demonstrate the ability to use MS Word and MS PowerPoint

  • Interview techniques
  • Create a Career Development Marketing Plan
  • Apply aspects of professionalism
  • Identify target markets and employment resources

  • Development and practice of presentation skills
  • MS Office PowerPoint

  • Analysis of job descriptions
  • Recruitment, orientation and training
  • Regulation and legislation

Hospitality Today: An Introduction

Introduction to the organization and structure of hotels, restaurants, casino hotels, cruise ships and clubs

  • Management fundamentals
  • Cost and pricing strategies
  • Sanitation and safety
  • Menu management

  • Motivational techniques
  • Recruitment and selection
  • Supervisory tools

Hotel & Restaurant Accounting

Hospitality Facilities Management & Design

  • Hotel organization, front office

  • Housekeeping & maintenance
  • Inventories

Revenue Management & Revenue Optimization

Security & Loss Prevention Management

  • Meetings & conventions market
  • Food service & service-related issues

  • Basic rules of dining including etiquette and technical manners during service
  • Symmetric table setup
  • Rules of social engagement when serving food and beverage

  • Effective problem solving and decision making
  • Leadership and managerial roles and skills

  • Current marketing terminology
  • Strategic planning
  • Market research, sales, promotion and group dynamics

  • Sales presentations
  • Client relationships
  • Professionalism

  • Introduction to the basic elements of digital marketing, their meaning, use and importance.

  • Understand the fundamental components of Internet Infrastructure
  • Apply design principles that consider traditional and mobile devices when planning a web site
  • Optimize a website design using effective layout techniques and SEO principles

  • Use blogging effectively as a marketing tool
  • Understand how display advertising fits into marketing strategies
  • Review techniques to enhance social media marketing to maximize exposure
We'd love to connect with you to help you become a Sprott Shaw graduate. Visit a campus, request info or apply today.
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Contact a Admissions Advisor for More Information Today!