Build the foundation for a career in hospitality with our Hospitality Management with Co-op Program
The hospitality industry is one of BC’s leading industries. Students who choose to study this program will be prepared to pursue successful careers at hotels, cruise ships, excursions, wineries, and various other attractions in the tourism and hospitality industry.
This 91-week program is the most robust out of all our hospitality offerings and includes everything students need to know for the industry. This program encompasses material included in the Hospitality Operations with Co-op Program with additional training in management, digital marketing, social media, and online engagement practices.
Students will finish the program with a portfolio of material they have created including plans and projects they have created for real hotels based on different market segments catered for that specific hotel.
By the end of the program, students will have earned a multitude of certificates and credentials including Serving It Right, Guest Service Gold, FOODSAFE, START Certified Restaurant Server, START Certified Front Desk Representative, START Certified Guestroom Attendant, HFIA Hotel Industry Analytics, AHLEI Rooms Division Specialization, AHLEI Sales and Marketing Specialization, and AHLEI Diploma.
All Sprott Shaw Hospitality Programs incorporate the AHLEI (American Hotel & Lodging Education Institute) which is an organization recognized worldwide.
Why Study At Sprott Shaw?
Lifetime access to dedicated Employment Services Specialists (ESS) who can help you with resume and cover letter writing, interview skills, and the overall job search after graduation
Lifetime tuition-free access to course refreshers if you ever need to retrain and update your skills
Co-op opportunitieswith recognized organizations acrossBC including Parq Vancouver, River Rock Casino, Rosewood Hotel Georgia, Best Western Hotels, Delta Hotels, and more
Multiple start dates so you can start your education when you want to without the wait
All-inclusive tuition where what you see is what you pay. Our tuition includes registration fees, assessment fees, tuition, textbooks, supplies, course materials, uniforms, certificates, graduation fees, co-op fees, and much more
Career and professional development success courses to help create a career development marketing plan, learn the cardinal rules of professionalism, and identify the target markets and employment resources for the hospitality industry
Certificates including FOODSAFE, Guest Service Gold, and START Restaurant Service
Preparation and orientation courses to teach you how to find credible research, write papers, create proper citation formats including APA, and study effectively for exams
Learning Objectives
Upon completion of this program, students will be able to:
Demonstrate leadership competencies
Evaluate financial information and financial implications related to business decisions
Provide responsible and professional food and beverage services
Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
Manage human relations issues
Prepare marketing plans and communication strategies
Analyze emerging hospitality industry trends and innovations
Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
Communicate effectively using various communication channels
University Transfer Program
This program is part of Sprott Shaw’s university transfer initiative for anyone looking to continue their education and pursue a bachelor’s degree.
Gaining professional skills and experience from our programs before moving on to complete a full degree is a great way to enjoy the focused, hands-on benefits that Sprott Shaw College offers.
This program qualifies for our University Pathway Programs with the institution listed below. Click on the images for more details!
Vancouver Community College – Bachelor of Hospitality Management
Fairleigh Dickinson University – Bachelor of Arts in Individualized Studies
Grade 12 / GED or mature student status (all transcripts must be true certified copies or originals).
Applicants must successfully complete the admissions interview and entrance assessments with a minimum score of 20/40 in the English Assessment and a minimum score of 20/40 in the Math Assessment (with a minimum composite score of 42/80).
For more information on English Language requirements and equivalencies please click here.
Domestic Students:
Domestic students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the English Entrance Assessment.
Domestic students that can provide a Canadian transcript showing completion of Math 10, 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the Math Entrance Assessment.
International Students:
Provide a Canadian transcript showing completion of Math 10, 11 or 12 (or equivalent) with a passing grade of ‘C’ will be exempt from having to write the Math Entrance Assessment. The equivalent credential must be evaluated and verified.
International students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’ will be exempt from having to write the English Entrance Assessment. The equivalent credential must be evaluated and verified.
International students can meet the English requirement by completing or demonstrating one of the following three options:
Sprott Shaw’s English Language Assessment, OR
Minimum IELTS Score 5.5 overall or iBT TOFEL Score of 70, OR
Completion of an ESL program from one of SSC’s partnered ESL schools.
Diploma Requirements:
60% average upon successful completion of all courses, including courses given a complete.
Other Requirements:
THMT010 Serving It Right (Comp/Inc).
Students who successfully pass the AHLEI with 70% or higher will qualify for the Rooms Division Specialization, Sales & Marketing Specialization and AHLEI Diploma.
Students can expect to complete 1 – 3 hours of homework per day.
* Hospitality Management with Co-op was reviewed and approved by the Private Training Institutions Branch (PTIB) of the Ministry of Post-Secondary Education and Future Skills.
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This 91 week Diploma program requires the student to complete the following courses.
Describe what critical thinking is and how to improve it
Identify reasons and conclusions: The language of reasoning
Critically think about the internet (how to get reliable information from the internet)
Mandatory schedule of alternating class sessions and work terms
Adherence to the program scheduling format is mandatory and is designed to provide the prospective candidate with valuable exposure to language usage in a work setting
The alternating classroom sessions allow the student to maximize the lessons taught within the curriculum.
Skills and strategies conducive to learning in a college atmosphere, orientation to the college environment, using technology, knowing college policies and procedures.
Time management, writing and using citations, study strategies, student budgeting, and wellness/self-care/stress management.
An orientation to the PCP program and the emergency medicine professions.
Prepare for upcoming studies, learning environments, and work experience placements throughout the program.
Strategies for Student Success:
Interview techniques
Create a Career Development Marketing Plan
Apply aspects of professionalism
Identify target markets and employment resources
Development and practice of presentation skills
MS Office PowerPoint
Analysis of job descriptions
Recruitment, orientation and training
Regulation and legislation
Introduction to the organization and structure of hotels, restaurants, casino hotels, cruise ships and clubs.
Management fundamentals
Cost and pricing strategies
Sanitation and safety
Menu management
Motivational techniques
Recruitment and selection
Supervisory tools
Financial and accrual accounting
Financial statements
Revenue and expense accounting
Gain information to manage the physical plant of a hotel or restaurant
Work effectively with engineering and maintenance departments
Hotel organization, front office
Housekeeping & maintenance
Inventories
Explain current challenges for revenue managers
Analyze data and market intelligence
Review new market segment approaches
Includes HFIA Hotel Industry Analytics Credential
Need for individualized security programs
Guest protection, internal security
Explore risk management and loss prevention
Meetings & conventions market
Food service & service-related issues
Basic rules of dining including etiquette and technical manners during service
Symmetric table setup
Rules of social engagement when serving food and beverage
Effective problem solving and decision making
Leadership and managerial roles and skills
Current marketing terminology
Strategic planning
Market research, sales, promotion and group dynamics
Sales presentations
Client relationships
Professionalism
Introduction to the basic elements of digital marketing, their meaning, use and importance
Learning how to choose the right social media platforms and how best to utilize the features offered by those platforms
Use blogging effectively as a marketing tool
Understand how display advertising fits into marketing strategies
Review techniques to enhance social media marketing to maximize exposure
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