| The following refund policy applies to the terms of this enrolment contract. Please note that the Registration Fee – $250 for Domestic students, $350 for International students – is non-refundable. Tuition Refund Policy Institutions may not accept any tuition or related fees until they have provided a copy of the institution’s Tuition Refund Policy to the student. When a refund is due, an institution must provide it to the student within 30 days of: • Receiving a notice of withdrawal from a student • Receiving a copy of refusal of a study permit • Providing a student with a notice of dismissal • Receiving an order from the registrar to issue a refund because a student was admitted in an approved program without meeting the admission requirements. • The program end date included in the enrolment contract, if an institution did not provide a work experience to a student within 30 days of the end date. An updated Tuition Refund Policy – Approved Program Sample is available in the PTIRU Form Library. • The date on which the first 30% of the program would have been completed, if a student did not attend the first 30% of the program. An institution must refund fees charged for textbooks or other course materials, including equipment and uniforms, if the student does not receive these course materials and any of the following apply: • The student provides a notice of withdrawal to the institution • The institution provides a notice of dismissal to the student • The student does not attend any of the first 30% of the hours of instruction of the program |
| Approved Programs – In-class, Combined Delivery, or Synchronous Distance Delivery | Refund Due |
| Before program start date, institution receives a notice of withdrawal or provides a notice of dismissal: | |
| No later than seven days after student signed the enrolment contract, and before the program start date. | 100% of tuition and all related fees, other than the application fee. Related fees include: administrative fees, application fees, assessment fees, fees charged for textbooks and other course materials. |
| More than seven days after the student signed the enrolment contract and before the program start date. | Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| After the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal (applies to all programs): | |
| No later than seven days after the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal | Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to all approved programs, other than solely-asynchronous distance-education-only programs): | |
| After the program start date, and up to and including 10% of instruction hours have been provided. | The institution may retain up to 10% of tuition paid or payable under a contract. |
| After the program start date, and after more than 10% but before 30% of instruction hours have been provided. | Institution may retain up to 30% of tuition paid or payable under a contract. |
| After the program start date, and after more than 30% but before 50% of instruction hours have been provided. | Institution may retain up to 50% of tuition paid or payable under a contract. |
| After the program start date, and after more than 50% of instruction hours have been provided. | No refund due |
| Student does not attend – “no-show” (applies to all students except those enrolled in a program delivered solely by asynchronous distance education): | |
| A student does not attend the first 30% of the program. | Institution may retain up to 50% of the tuition paid under a contract. |
| Approved Programs – In-class, Combined Delivery, or Synchronous Distance Delivery | Refund Due |
| Institution receives a refusal of study permit (applies to international students requiring a study permit): | |
| Before 30% of instruction hours would have been provided, had the student started the program on the later of the following: The program start date in the most recent Letter of Acceptance The program start date in the enrolment contract Student has not requested additional Letter(s) of Acceptance. | 100% tuition and all related fees, other than application fee. |
| Approved Programs – Solely Asynchronous Distance Delivery | Refund Due |
| Before program start date, institution receives a notice of withdrawal: | |
| No later than seven days after student signed the enrolment contract, and Before the program start date. | 100% of tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks and other course materials. |
| More than seven days after student signed the enrolment contract, and Before the program start date. | Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to only approved solely-asynchronous distance-education-only programs): | |
| No later than seven days after the program start date | Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| Student has completed no more than 10% of the program | Institution may retain up to 10% of tuition paid or payable under a contract. |
| Student has completed no more than 10% but less than 30% of the program | Institution may retain up to 30% of the tuition paid or payable under a contract. |
| Student has completed more than 30% but less than 50% of the program | Institution may retain up to 50% of tuition paid or payable under a contract. |
| Student has completed 50% or more of the program | No refund due |
| Completed: means the student has received an evaluation of their performance for the specified percentage of hours of instruction. Only hours of instruction for which the student received an evaluation should be included in the calculation of a tuition refund. If a student completed a portion of a program for which they did not receive an evaluation, that portion should not be included in the calculation of the percentage of the program completed. |
| Approved Programs – All Delivery Methods | Refund Due |
| Student enrolled in a program without having met the admission requirements for the program | |
| – If the student did not misrepresent the student’s knowledge or skills when applying for admission and the registrar orders the institution to refund tuition and fees. | 100% tuition and all related fees, including application fees |
| Institution does not provide a work experience | |
| – The institution fails to provide the work experience within 30 days of the contract end date, unless the registrar determines the institution was prevented from doing so by circumstances beyond its control. | 100% tuition and all related fees, other than application fees |
The institution must pay the tuition or fee refund within 30 days after receiving notice of withdrawal or refusal of study permit; providing a notice of dismissal, or the date on which the first 30% of the hours of instruction are provided (no-show).
