Approved Programs
The following refund policy applies to the terms of this enrolment contract. Please note that the Registration Fee – $250 for Domestic students, $350 for International students – is non-refundable.
| Approved Programs – Circumstances when Refund Payable | Refund Due | |
| Before program start date, institution receives a notice of withdrawal: | ||
| 100% tuition and all related fees, other than application fees. Related fees include: administrative fees, assessment fees, & fees charged for textbooks or other course materials. | |
| Institution may retain up to 10% of tuition, to a maximum of $1,000. Institution must refund fees paid for course materials if not provided to the student. | |
| Institution may retain up to 20% of tuition, to a maximum of $1,300. Institution must refund fees paid for course materials if not provided to the student. | |
| After program start date, institution receives a notice of withdrawal – applies to all approved programs, other than distance education only programs: | ||
| Institution may retain up to 30% of tuition. Institution must refund fees paid for course materials if not provided to the student. | |
| Institution may retain up to 50% of tuition. Institution must refund fees paid for course materials if not provided to the student. | |
| After program start date, institution delivers a notice of dismissal to a student – applies to all approved programs, other than distance education only programs: | ||
| Institution may retain up to 30% of tuition. Institution must refund fees paid for course materials if not provided to the student. | |
| Institution may retain up to 50% of tuition. Institution must refund fees paid for course materials if not provided to the student. | |
| Institution receives a refusal of study permit – applies to international students requiring a study permit: | ||
| 100% tuition and all related fees, other than application fees | |
| After the program start date, student withdraws or is dismissed from a distance-education-only program: | ||
| Institution may retain up to 30% of the tuition. Institution must refund fees paid for course materials if not provided to the student. | |
| Institution may retain up to 50% of the tuition. Institution must refund fees paid for course materials if not provided to the student. | |
| Student does not attend – no-show | ||
| Institution may retain up to 50% of the tuition. Institution must refund fees paid for course materials if not provided to the student. | |
| Approved Programs – Compliance Issues | Refund Due |
| Student enrolled in a program without having met the admission requirements for the program | |
| 100% tuition and all related fees, including application fees, |
| Institution does not provide a work experience | |
| 100% tuition and all related fees, other than application fees |
| No tuition refund is due. |
Institutions may not accept any tuition or related fees until they have provided a copy of the institution’s Tuition Refund Policy to the student.
When a refund is due, an institution must provide it to the student within 30 days of:
- Receiving a notice of withdrawal from a student
- Receiving a copy of refusal of a study permit
- Providing a student with a notice of dismissal
- Receiving an order from the registrar to issue a refund because a student was admitted in an approved program without meeting the admission requirements
- The program end date included in the enrolment contract, if an institution did not provide a work experience to a student within 30 days of the end date
- The date on which the first 30% of the program would have been completed, if a student did not attend the first 30% of the program
The written notice of withdrawal or dismissal may be delivered in any manner provided that a receipt or other verification is available that indicates the date on which the notice is delivered. The notice of withdrawal or dismissal is deemed to be effective from the date it is delivered.
If a refund is due and the student has paid for, but not received, textbooks or other course materials, including equipment or uniforms, the institution must also refund the fees charged for these items.
The refund to which a student is entitled is calculated on the total tuition fees due under the contract. Where total tuition fees have not yet been collected, the institution is not responsible for refunding more than has been collected to date and a student may be required to make up for monies due under the contract.
If the institution has received fees in excess of the amount it is entitled to under the student contract, the excess amount must be refunded.
Refund for Programs that Do Not Require Approval
The following refund policy applies to the terms of this enrolment contract. Please note that the Registration Fee – $250 for Domestic students, $350 for International students – is non-refundable.
| Refund for Programs that Do Not Require Approval – Circumstances when Refund Payable | Refund Due |
| If tuition is less than $4000 | No refund is due. |
| If tuition is $4,000 or more and both of the following apply: | |
| 100% tuition and all related fees, other than application fees |
Any refund due will be paid within 30 days of the date the college receives the notice of withdrawal or a copy of a study permit refusal.