Tuition Refund Policy

The following refund policy applies to the terms of this enrolment contract.  Please note that the Registration Fee – $250 for Domestic students, $350 for International students – is non-refundable.

1. A student may be entitled to a refund of tuition fees in the event that:
   1. The student provides written notice to the institution that he or she is withdrawing from the program; or
   2. The institution provides written notice to the student advising that the student has been dismissed from the program.

• The international student provides written notice to the institution that he or she has been delivered a refusal of study permit.

1. The written notice of withdrawal or dismissal may be delivered in any manner provided that a receipt or other verification is available that indicates the date on which the notice is delivered.
2. The notice of withdrawal or dismissal is deemed to be effective from the date it is delivered.
3. The refund to which a student is entitled is calculated on the total tuition fees due under the contract. Where total tuition fees have not yet been collected, the institution is not responsible for refunding more than has been collected to date and a student may be required to make up for monies due under the contract.
4. If the institution has received fees in excess of the amount it is entitled to under the student contract, the excess amount must be refunded.
5. Refund policy for students:
   1. Refunds before the program of study begins:
      • If written notice of withdrawal is received by the institution or an international student delivers a refusal of study permit no later than 7 days after the effective contract date, and before the commencement of the period of instruction specified in the contract, the institution must refund 100% of the tuition.
      • If written notice of withdrawal is received by the institution or an international student delivers a refusal of study permit between the date the contract was signed and the commencement of the period of instruction specified in the contract, where that period is less than 7 days, the institution must refund 100% of the tuition.
      • If written notice of withdrawal is received by the institution or an international student delivers a refusal of study permit more than 7 days after the effective contract date, and at least 30 days before the period of instruction specified in the contract, the institution may retain up to 10% of tuition, to a maximum of $1,000.
      • .If written notice of withdrawal is received by the institution or an international student delivers a refusal of study permit more than 7 days after the effective contract date and less than 30 before the period of instruction specified in the contract, the institution may retain up to 20% of tuition, to a maximum of $1,300.
   2. Refunds after the program of study starts:
      • If written notice of withdrawal is received by the institution, a student is dismissed or an international student delivers a refusal of study permit before 10% of the period of instruction specified in the contract has elapsed, the institution may retain 30% of the tuition due under the contract.
      • If written notice of withdrawal is received by the institution, a student is dismissed or an international student delivers a refusal of study permit where between 10% and up to and including 30% of the period of instruction specified in the contract has elapsed, the institution may retain 50% of the tuition due under the contract.
      • If a student withdraws or is dismissed where more than 30% of the period of instruction specified in the contract has elapsed, no refund is required.
   3. Other Refund Policy Requirements
      1. Where a student is enrolled in an approved program without having met the specific minimum admission requirements and without having misrepresented his or her knowledge or skills when applying, the institution must refund 100%of the tuition and a 100% refund of all fees.
      2. Where the institution does not provide all the work experience hours of a program within 30 days of the contract end date and the student does not attend the work experience, the institution must refund 100% of the tuition.

• Where a student, other than a distance education student, does not attend the first 30 days of the program, the institution may retain up to 50% of the tuition.

1. If written notice of withdrawal is received by the institution, a student is dismissed or an international student delivers a refusal of study permit after receiving technical equipment from the institution free of charge:
   • The student must return the equipment unopened or as issued within 14 calendar days; and
   • If the student fails to return the equipment as set out above, the institution may deduct the reasonable cost of the equipment from any amount to be refunded to the student.
2. Where a student withdraws or is dismissed from their program, they are entitled to 100% refund of any as-yet to be received consumables that have been pre-paid.
3. Refunds owing to students must be paid within 30 days of the institution receiving written notification of withdrawal and all supporting documentation, within 30 days of an institution’s written notice of dismissal or within 30 days of the institutions receiving a copy of the Study Permit denial letter.

1. Distance Education Only Programs
   1. If a student withdraws or is dismissed whereby the student has received an evaluation for completing up to 30% of the program, the institution may retain up to 30% of the tuition.
   2. If a student withdraws or is dismissed whereby the student has received an evaluation for completing 30% to 50% of the program, the institution may retain up to 50% of the tuition.

• If a student withdraws or is dismissed whereby the student has received an evaluation for completing more than 50% of the program, no refund is required.

1. International Students
   1. An international student is a person who is not a Canadian citizen, permanent resident or who has been determined under the Immigration and Refugee Protection Act to be a Convention Refugee.
   2. If an international student’s Study Permit application has not been completed by the start date identified in the institution’s Letter of Acceptance and the student so notifies the institution, at the request of the student, the institution may issue a second Letter of Acceptance for a later start date. In such a circumstance, the institution may charge the student an additional $250 administrative fee and retain the balance of the prepaid tuition fees pending the outcome of the Study Permit application.  There is no charge for an initial letter of acceptance.  Should a student fail to so advise the institution, the institution’s refund policy for students will apply.