Approved Programs

The following refund policy applies to the terms of this enrolment contract.  Please note that the Registration Fee – $250 for Domestic students, $350 for International students – is non-refundable.

Approved Programs – Circumstances when Refund Payable

Refund Due

Before program start date, institution receives a notice of withdrawal:

  • No later than seven days after student signed the enrolment contract, and
  • Before the program start date.

100% tuition and all related fees, other than application fees. Related fees include: administrative fees, assessment fees, & fees charged for textbooks or other course materials.

  • At least 30 days before the later of:
  1. The program start date in the most recent letter of acceptance
  2. the program start date in the enrolment contract.

Institution may retain up to 10% of tuition, to a maximum of $1,000.  Institution must refund fees paid for course materials if not provided to the student.

  • More than seven days after the student and institution signed the enrolment contract, and
  • Less than 30 days before the later of:
  1. The program start date in the most recent letter of acceptance
  2. The program start date in the enrolment contract.

Institution may retain up to 20% of tuition, to a maximum of $1,300.  Institution must refund fees paid for course materials if not provided to the student.

After program start date, institution receives a notice of withdrawal – applies to all approved programs, other than distance education only programs:

  • After the program start date, and up to and including 10% of instruction hours have been provided.

Institution may retain up to 30% of tuition. Institution must refund fees paid for course materials if not provided to the student.  

  • After the program start date, and after more than 10% but before 30% of instruction hours have been provided.

Institution may retain up to 50% of tuition. Institution must refund fees paid for course materials if not provided to the student. 

After program start date, institution delivers a notice of dismissal to a student – applies to all approved programs, other than distance education only programs:

  • Up to and including 10% of instruction hours have been provided.

Institution may retain up to 30% of tuition. Institution must refund fees paid for course materials if not provided to the student.  

  • More than 10% but less than 30% of the instruction hours have been provided.

Institution may retain up to 50% of tuition. Institution must refund fees paid for course materials if not provided to the student.  

Institution receives a refusal of study permit – applies to international students requiring a study permit:

  • Before 30% of instruction hours would have been provided, had the student started the program on the later of the following:
  1. The program start date in the most recent letter of acceptance
  2. The program start date in the enrolment contract
  • Student has not requested additional letter(s) of acceptance

100% tuition and all related fees, other than application fees

After the program start date, student withdraws or is dismissed from a distance-education-only program:

  • Student completed up to 30% of the program.

Institution may retain up to 30% of the tuition.  Institution must refund fees paid for course materials if not provided to the student.  

  • Student completed more than 30% but less than 50% of the program (based on evaluation provided to student).

Institution may retain up to 50% of the tuition.  Institution must refund fees paid for course materials if not provided to the student.  

Student does not attend – no-show

  • A student (other than a distance education only student) does not attend the first 30% of the program.

Institution may retain up to 50% of the tuition.  Institution must refund fees paid for course materials if not provided to the student.

Approved Programs – Compliance Issues

Refund Due

Student enrolled in a program without having met the admission requirements for the program

  • If the student did not misrepresent the student’s knowledge or skills when applying for admission and the registrar orders the institution to refund tuition and fees.

100% tuition and all related fees, including application fees,

Institution does not provide a work experience

  • The institution fails to provide the work experience within 30 days of the contract end date, unless the registrar determines the institution was prevented from doing so by circumstances beyond its control.

100% tuition and all related fees, other than application fees

  • The institution is unable to provide the work experience within 30 days of the contract end date due to the failure of the student to accept any reasonable practicum placement opportunity, to accept any reasonable practicum offer or to do their best to pass each interview.

No tuition refund is due.

Institutions may not accept any tuition or related fees until they have provided a copy of the institution’s Tuition Refund Policy to the student.

When a refund is due, an institution must provide it to the student within 30 days of:

  • Receiving a notice of withdrawal from a student
  • Receiving a copy of refusal of a study permit
  • Providing a student with a notice of dismissal
  • Receiving an order from the registrar to issue a refund because a student was admitted in an approved program without meeting the admission requirements
  • The program end date included in the enrolment contract, if an institution did not provide a work experience to a student within 30 days of the end date
  • The date on which the first 30% of the program would have been completed, if a student did not attend the first 30% of the program

The written notice of withdrawal or dismissal may be delivered in any manner provided that a receipt or other verification is available that indicates the date on which the notice is delivered.  The notice of withdrawal or dismissal is deemed to be effective from the date it is delivered.

If a refund is due and the student has paid for, but not received, textbooks or other course materials, including equipment or uniforms, the institution must also refund the fees charged for these items.

The refund to which a student is entitled is calculated on the total tuition fees due under the contract.  Where total tuition fees have not yet been collected, the institution is not responsible for refunding more than has been collected to date and a student may be required to make up for monies due under the contract.

If the institution has received fees in excess of the amount it is entitled to under the student contract, the excess amount must be refunded.


Refund for Programs that Do Not Require Approval

The following refund policy applies to the terms of this enrolment contract.  Please note that the Registration Fee – $250 for Domestic students, $350 for International students – is non-refundable.

Refund for Programs that Do Not Require Approval – Circumstances when Refund Payable

Refund Due

If tuition is less than $4000

No refund is due.

If tuition is $4,000 or more and both of the following apply:

  • The student does not attend the program, and
  • The institution receives from the student a notice of withdrawal or a copy of refusal of a study permit no later than 30 days after the later of:
  1. the start date of the program in the most recent letter of acceptance
  2. the start date of the program in the enrolment contract

100% tuition and all related fees, other than application fees

Any refund due will be paid within 30 days of the date the college receives the notice of withdrawal or a copy of a study permit refusal.

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