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Tourism / Hospitality Management & Business Administration Principles Accelerated

Diploma Program

Total Program Hours:
1060 Hours
Full-Time Program Length:
53 Weeks
Includes holidays and professional days.
Delivery Methods:
  • In-Class Instruction
  • Combined Delivery (Both In-Class and Distance)
Program content is subject to change.

This accelerated program offering combines the adaptability and general business knowledge of professional business management with the focus and excitement of the Hospitality and Tourism Management diploma, condensed into a 53-week program.

This diploma program offers AHLA (American Hotel and Lodging Association) certificates.

If you are interested in working in the accommodation industry, positions as a front desk agent, housekeeper or bell person are great ways to get an introduction to this sector.

Along with meeting people from around the world, these front-line staff members have the advantage of learning about the various aspects of the hotel business (and an opportunity to climb the corporate ladder).

For those who are more interested in being behind the scenes, the accommodation industry also requires workers for business and trade-related positions – including accountants, marketers, cooks, bakers and carpenters.

The two most recent labour market studies in BC have both come to the same conclusion – tourism in BC is a growth industry.

There has been speculation that there will be an increase of about 100,000 new jobs by 2020 due to new jobs and current workers retiring.

Although this is great news, it does pose some challenges, not the least of which is establishing a strategy to make sure that BC has enough skilled people in the right place at the right time.

With thousands of events being hosted at BC properties each year – such as conferences, weddings, seminars and so on – the accommodation sector also requires sales, support and event staff.

An integral part of any hotel team includes sales representatives, concierges, event coordinators and others who help bring business to the property and ensure all of the events run smoothly.

So, whether you’re interested in being on the front lines or behind the scenes, working at a mountain resort, wilderness campground or a cosmopolitan hotel in the heart of a bustling city – a career in this dynamic industry can definitely accommodate you.

Strong computer knowledge would be highly recommended.

Learning Objectives

Upon completion of this Hospitality & Tourism Management program, students will be able to:

  • Demonstrate leadership competencies
  • Act in an ethical manner within the legal framework of the industry
  • Employ sustainability decision making and practices
  • Provide responsible and professional food and beverage services
  • Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
  • Manage human relations issues
  • Prepare marketing plans and communication strategies
  • Analyze emerging hospitality industry trends and innovations
  • Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
  • Productively use MS Office including Word, Excel and Access
  • Productively use industry software including SABRE* Communicate effectively using various communication channels

Grant and Scholarship Opportunities

Save on tuition with a variety of scholarship and grant options. Up to $4000 in scholarships and grants are available to recent high school graduates, Sprott Shaw alumni, military veterans, and more! Click here to browse our full list of grants and scholarships.

University Transfer Program

This program is part of Sprott Shaw’s university transfer initiative for anyone looking to continue their education and pursue a bachelor’s degree. 

Gaining professional skills and experience from our programs before moving on to complete a full degree is a great way to enjoy the focused, hands-on benefits that Sprott Shaw College offers. 

This program qualifies for our University Pathway Program with the institutions listed below. Click on the images for more details!


BCIT transfer pathway option 1 visualization
Sprott Shaw College transfer pathway to BCIT option 2

Where Are Sprott Shaw Graduates Working? 

Our Administration, Legal, and Hospitality graduates can be found working throughout the province. Graduates of our Administration programs are working in a diverse range of locations including the BC Cancer Agency and the Government of Canada. 

Graduates of our Veterinary Assistant program can be found in various veterinary clinics such as the Central City Animal Hospital and the Panorama Village Animal Hospital. 

Legal graduates can be found working in law firms and legal offices such as the Sea to Sky Law Office and Westside Family Law. Tourism and Hospitality graduates have been hired by Best Western, the Sandman Hotel Group, Grouse Mountain Tourism, and more. 

Click below to learn more about where our graduates are currently working. Please note that these lists do not cover every single business that has hired a Sprott Shaw graduate, but they do provide a good representation of the sort of industries that Sprott Shaw graduates are working in. 


Related Hospitality and Tourism Management Programs:

Admission Requirements:
  • Grade 12 / GED or mature student status (all transcripts must be “true certified copies” or originals).
  • Applicants must successfully complete the admissions interview and entrance assessments with a minimum score of 20/40 in the English Assessment and a minimum score of 20/40 in the Math Assessment (with a minimum composite score of 42/80).
  • For more information on English Language requirements and equivalencies please click here.

Domestic Students:

  • Domestic students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the English Entrance Assessment.
  • Domestic students that can provide a Canadian transcript showing completion of Math 10, 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the Math Entrance Assessment.

International Students:

  • International students can meet the Math Entrance Assessment requirement by providing an equivalent to Canadian High School Math 10, 11 or 12 with a passing grade of ‘C’. The credential must be evaluated and verified.
  • International students can meet the English requirement by completing or demonstrating one of the following three options:
    • Sprott Shaw’s English Language Assessment, OR
    • Minimum IELTS Score 5.5 overall or iBT TOFEL Score of 70, OR
    • Completion of an ESL program from one of SSC’s partnered ESL schools.
Enhanced Diploma Requirements:
  • 60% average upon successful completion of all courses, including courses given a complete.
  • Graduates of this program qualify for a Tourism/Hospitality Management diploma and a Business Administration Principles Accelerated diploma.

Students can expect to complete 1 – 3 hours of homework per day.

 

* Tourism / Hospitality Management & Business Administration Principles Accelerated was reviewed and approved by the Private Training Institutions Branch (PTIB) of the Ministry of Post-Secondary Education and Future Skills.

Courses List

This 53 week Diploma program requires the student to complete the following courses.

  • MS Office Excel Certification
  • Plan, edit and manage worksheets (formulas/functions)

  • MS Office Certification
  • Enter and maintain a database (filter, sort, create queries)

  • Skills and strategies conducive to learning in a college atmosphere, orientation to the college environment, using technology, knowing college policies and procedures.
  • Time management, writing and using citations, study strategies, student budgeting, and wellness/self-care/stress management.
  • An orientation to the PCP program and the emergency medicine professions.
  • Prepare for upcoming studies, learning environments, and work experience placements throughout the program.

  • Differentiate between projects and operating activities
  • Develop project budgets
  • Identify and schedule project resources
  • Describe alternate project management techniques

  • Overview of the tourism industry
  • Economic, environmental, cultural and social aspects of tourism
  • Overview of how industry sectors interconnect to provide products and services to tourists

  • Increase learners awareness and sensitivity of their own and others values and value systems in order to communicate and understand other cultures
  • Overview of culture-general and culture-specific fundamentals and how they apply to tourism
  • Introduction to cultural sustainability

  • Africa, Middle East, and Asia

  • Risks associated with the business of tourism
  • Legal responsibilities of tourism managers and operators
  • Fundamentals of Canadian law and legal systems as they relate to tourism

  • Railways of the world and rail tour terminology
  • Car rental procedures and motor coach transportation
  • Insurance-related to car rentals

  • Terminology
  • Selling cruises

  • Itinerary planning
  • Insurance
  • Tour terminology

  • International and domestic itineraries
  • Airline accounting - BSP
  • Ticketing functions and related documents

Strategies for Student Success:

  • Interview techniques
  • Create a Career Development Marketing Plan
  • Apply aspects of professionalism
  • Identify target markets and employment resources

  • Analysis of job descriptions
  • Recruitment, orientation and training
  • Regulation and legislation

  • Management fundamentals
  • Cost and pricing strategies
  • Sanitation and safety
  • Menu management

  • Understand the roles of destination management organizations and convention and visitors bureaus play in the tourism industry
  • All aspects of organization operations are covered

  • Hotel organization, front office

  • Effective techniques
  • Selling the dream

  • Resort development
  • Economic issues

  • Meetings & conventions market
  • Food service & service-related issues

  • Strategic workplace management
  • Ethics, planning, job design, organization structure

  • Effective problem solving and decision making
  • Leadership and managerial roles and skills

  • Introduction to the legal system in Canada with a focus on how it affects business operations
  • Structure of the Canadian Legal System
  • Legislation governing consumer transactions
  • Case study approach
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