tagline
REQUEST INFO CONTACT US SEARCH
Toggle navigation
Faculties / Business /

Tourism & Hospitality Management Program with Co-op

The Tourism / Hospitality Management Program prepares students for entry-level designation management positions with opportunities to work in areas related to: Food and Beverage Management; Marketing; Front Office Procedures: Transportation; Tours and Ticketing.

Graduates from this program also earn AHLA (American Hotel and Lodging Association) certification.

This program includes a Co-op placement. This placement enables the student to gain first hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation.

Learning Objectives

Upon completion of this program, students will be able to:

  • Demonstrate leadership competencies
  • Provide responsible and professional hospitality services
  • Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
  • Analyze emerging hospitality industry trends and innovations
  • Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
  • Describe the size and scope of the tourism industry
  • Describe and understand the five sectors of the
  • tourism/hospitality industry and their economic impact
  • Apply the principles and practices of guest and customer services
  • Productively use industry software including SABRE
  • Communicate effectively using various communication channels

Diploma Program

Total Program Hours:
1260 Hours
Full-Time Program Length:
63 Weeks
(Includes holidays and professional days)
Program content is subject to change.

Contact an Admissions Advisor for More Information Today!

Contact Us Today!

Our advisors are happy to answer any questions.

CALL 1-855-622-3729
START A CHAT
CONTACT A LOCATION

Career Opportunities

Convention Planner
Cruise Coordinator
Cruiseships and Resorts
Customer Service Representative
Destination Coordinator
Event Planner
Front Desk Clerk
Reservations Agent
Resort Coordinator
Restaurant / Kitchen
Travel Consultant

Admission Requirements:
  • Grade 12 / GED or mature student status (all transcripts must be “true certified copies” or originals)
  • Applicants must successfully complete the admissions interview and may be required to do an entrance assessment (with a minimum composite score of 42)

Note: English level assessment will be required for international students (with a minimum score of 20/40 in language).

Diploma Requirements:
  • 60% average upon successful completion of all courses, including courses given a complete

Similar Programs

* Tourism & Hospitality Management Program with Co-op was reviewed and approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training.

Students can expect to complete one to three hours of homework per day.

Diploma Program

Total Program Hours:
1260 Hours
Full-Time Program Length:
63 Weeks
(Includes holidays and professional days)
Program content is subject to change.

Contact an Admissions Advisor for More Information Today!

Contact Us Today!

Our advisors are happy to answer any questions.

CALL 1-855-622-3729
START A CHAT
CONTACT A LOCATION

Courses List

This 63 week Diploma program requires the student to complete the following courses.

  • Mandatory schedule of alternating class sessions and work terms
  • Adherence to the program scheduling format is mandatory and is designed to provide the prospective candidate with valuable exposure to language usage in a work setting
  • The alternating classroom sessions allow the student to maximize the lessons taught within the curriculum

  • Computer basics/file management
  • Goal setting, note-taking, problem-solving, teamwork
  • Overview of policies and procedures
  • Demonstrate the ability to use MS Word and MS PowerPoint

  • Interview techniques
  • Create a Career Development Marketing Plan
  • Apply aspects of professionalism
  • Identify target markets and employment resources

  • Management fundamentals
  • Cost and pricing strategies
  • Sanitation and safety
  • Menu management

  • Understand the roles of destination management organizations and convention and visitors bureaus play in the tourism industry
  • All aspects of organization operations are covered

  • Hotel organization, front office

  • Effective techniques
  • Selling the dream

  • Resort development
  • Economic issues

  • Meetings & conventions market
  • Food service & service-related issues

  • Overview of the tourism industry
  • Economic, environmental, cultural and social aspects of tourism
  • Overview of how industry sectors interconnect to provide products and services to tourists

  • Increase learners awareness and sensitivity of their own and others values and value systems in order to communicate and understand other cultures
  • Overview of culture-general and culture-specific fundamentals and how they apply to tourism
  • Introduction to cultural sustainability

  • Africa, Middle East, and Asia

  • Risks associated with the business of tourism
  • Legal responsibilities of tourism managers and operators
  • Fundamentals of Canadian law and legal systems as they relate to tourism

  • Railways of the world and rail tour terminology
  • Car rental procedures and motor coach transportation
  • Insurance-related to car rentals

  • Terminology
  • Selling cruises

  • Itinerary planning
  • Insurance
  • Tour terminology

  • International and domestic itineraries
  • Airline accounting - BSP
  • Ticketing functions and related documents

Diploma Program

Total Program Hours:
1260 Hours
Full-Time Program Length:
63 Weeks
(Includes holidays and professional days)
Program content is subject to change.

Contact an Admissions Advisor for More Information Today!

Contact Us Today!

Our advisors are happy to answer any questions.

CALL 1-855-622-3729
START A CHAT
CONTACT A LOCATION

“I had researched a few different schools and there are lots of long waitlists. I wanted to be able to go back to school right now, and Sprott Shaw was able to get me to go back to school as soon as I applied.”

Tor Erickson
My Video And My Story

“When I first came to Sprott Shaw, I was inspired because the classrooms were small and focused on individualized learning [which is] what I needed. I knew that I was making the right decision. Now, my life is different. Now, I smile more.”

Beatriz Lopez
My Video And My Story

“Sprott Shaw was amazing with being flexible in terms of start date and class hours. The afternoon worked for me so they were willing to send me to a different campus if I needed a different schedule for a certain class so it’s a really personalized experience.”

Danielle Karsen
My Video And My Story

“Coming to Sprott Shaw was such a great experience and all the teachers are absolutely incredible. Sprott Shaw has completely changed my life for the better.”

Hannah Renaud
My Video And My Story

“Having my kids with autism proved to me that I could do this for other kids. The instructors [at Sprott Shaw College] were positive, there was a lot of classroom engagement. It made it a fun place to learn. So all in all, it was just a positive experience.”

Derick Mummery
My Video And My Story

“It was easy and quick to get in to make an appointment with the advisor and she was really helpful throughout the process. She explained to me step-by-step what I need to do, so it was nice to have that support.”

Natasha Cameron
My Video And My Story
We'd love to connect with you to help you become a Sprott Shaw graduate. Visit a campus, request info or apply today.
Apply Now Book A Tour
Bookkeeping & Payroll
Business Administration – Payroll Accelerated Program
Business Administration – Payroll Program
Business Administration – Payroll Program with Practicum
Business Administration Bookkeeping Program
Business Administration Bookkeeping Program with Practicum
Accounting & Payroll Administrator with Practicum
Business
Business Administration Principles Accelerated Program
Business Administration Principles Program
Business Administration Principles Program with Co-op
Business Administration Principles Program with Practicum
Business Fundamentals Program
Business Fundamentals Program with Practicum
Business Communication Management Program
Business Communication Management and Hospitality Program with Co-op
Business Management
Business Administration Management Program
Business Administration Management with Practicum and Co-op
Business Administration Management Program with Co-op
Business Administration Management Program with Practicum
Advanced Business Management with Co-op
Global Marketing Management with Practicum
Post-Graduate Diploma – Global Business Management with Practicum
Harvard Online Programs
Business Administration Management with Co-op – HBSO CORe
Business Administration Management – HBSO CORe
Business Administration Management with Practicum – HBSO CORe
Global Marketing Management with Co-op – HBSO CORe
Post-Graduate Diploma – Global Business Management with Co-op – HSBO Core
International Trade
International Trade and Business Management Program
International Trade and Business Management Program with Practicum
International Trade Program
International Trade Program with Practicum
Post-Graduate
Post-Graduate Diploma – Global Business Management with Practicum
Post-Graduate (Business)
Post-Graduate Diploma – Global Business Management
Post-Graduate Diploma – Global Business Management with Co-op
Post-Graduate Diploma – Global Business Management with Practicum
Property Management
Property Management Program
Property Management Program with Co-op
Property Management Program with Practicum
Sales & Marketing
Business Administration Sales & Digital Marketing Program
Business Administration Sales & Digital Marketing Program with Co-op
Business Administration Sales & Digital Marketing with Practicum
Global Marketing Management Program with Co-op
Sales & Digital Marketing
Advanced Customer Service Professional with Co-op
Tourism & Hospitality Management
Hospitality Management 1 Program with Co-op
Hospitality Management 1 with Practicum
Hospitality Management 2 Program with Co-op
Hospitality Management 2 with Practicum
Tourism & Hospitality Management Program
Tourism & Hospitality Management Program with Co-op
Tourism / Hospitality Management & Business Administration Principles Accelerated Program with Co-op
Tourism / Hospitality Management & Business Administration Principles Accelerated
Tourism / Hospitality Management with Practicum

Contact a Career Advisor for More Information Today!

Request Info
Contact Centre