Medical Office Administrator Health Unit Clerk

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This program combines the basic knowledge of a Medical Office Administrator with the specialized knowledge of a Health Unit Clerk.

Medical Office Administrators perform a variety of administrative duties in doctors’ offices, hospitals, medical clinics and other medical settings as well as support of managers and professional employers. Health Unit Clerks similarly work in hospitals, clinics, insurance companies, public health care agencies, long-term care facilities where they perform non-clinical tasks usually under the supervision of nursing staff and provide the link between patients, physicians, nursing staff and other departments.

Graduates will be skilled in receptionist duties such as greeting and checking in patients; managing and coordinating the scheduling of appointments; compiling patients’ charts; transcribing physicians’ orders; preparing birth and/or death certificates; recording vital signs; ordering hospital supplies; completing the admission, preoperative, and postoperative procedures; receiving new patients; collecting patient records. CPR, First Aid and WHMIS will be completed during the program.

Learning Objectives

Upon completion of this program, students will be able to demonstrate the following competencies:

Perform receptionist duties such as greeting and checking in patients
Manage and coordinate the scheduling of appointments
Compile patients’ charts
Transcribe physicians’ orders
Prepare birth and/or death certificates
Record vital signs
Order hospital supplies
Complete the admission, preoperative, and postoperative procedures

Diploma Program

Total Program Hours:

980 Hours

Full-Time Program Length:

49 Weeks

(Includes holidays and professional days)
Program content is subject to change.

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Career Opportunities

Health Unit Coordinator

Medical Clerical in Research & Care Agencies

Medical Office Assistant

Medical Supply Firms

Medical Transcriptionist

MSP Billing Clerk

Nursing Unit Assistant

Nursing Unit Coordinator

Special Care Units

Unit Clerk

Ward Secretary

Abbotsford College Campus

Chilliwack College Campus

East Vancouver College Campus

International Office

Kamloops College Campus

Kelowna College Campus

Maple Ridge College Campus

Nanaimo College Campus

New Westminster College Campus

Osoyoos College Campus

Vancouver – Pender College Campus

Penticton College Campus

Richmond College Campus

Vancouver – Seymour College Campus

Surrey College Campus

Victoria – Main Campus

Admission Requirements:

Prior to Acceptance:

Grade 12 / GED or mature student status (all transcripts must be “true certified copies” or originals).

Applicants must successfully complete the admissions interview and entrance assessments with a minimum score of 20/40 in the English Assessment and a minimum score of 20/40 in the Math Assessment (with a minimum composite score of 42/80).

Domestic Students:

Domestic students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the English Entrance Assessment.
Domestic students that can provide a Canadian transcript showing completion of Math 10, 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the Math Entrance Assessment.

International Students:

International students can meet the Math Entrance Assessment requirement by providing an equivalent to Canadian High School Math 10, 11 or 12 with a passing grade of ‘C’. The credential must be evaluated and verified.
International students can meet the English requirement by completing or demonstrating one of the following four options: • Sprott Shaw’s English Language Assessment, OR
Minimum IELTS Score 5.5 overall or iBT TOEFL Score of 70 or Equivalent Standardized External Assessment, OR
Completion of an ESL program from one of SSC’s partnered ESL schools, OR
International students that can provide a Canadian transcript (or evaluated credentials) showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the English Entrance Assessment.

Students may be required to meet minimum academic and attendance requirements to qualify for the HUC placement. The minimum standard expected will be:

Attendance of at least 95%
GPA of at least 86%
5-minute timed typing of 50 WPM or permission of Director.

Diploma Requirements:

60% average upon successful completion of all courses, including courses given a complete. CPR, First Aid and WHMIS will be completed during the program.

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* Medical Office Administrator Health Unit Clerk Program was reviewed and approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training.

Students can expect to complete one to three hours of homework per day.