Medical Office Administration is the performance of a variety of administrative duties in doctors’ offices, hospitals, medical clinics and other medical settings as well as the support of managers and professional employers. Medical Office Administrators are employed in offices throughout the public and private sectors.
Medical Office Administration also includes typing correspondence, reports, invoices and related material from handwritten copies or machine dictation using a computer. This may include the preparation of presentation materials. They also prepare routine correspondence and compile data, statistics and other information. Some administrators assist committees by taking minutes.
The duties of Medical Office Administration also include specialized tasks such as scheduling and confirming medical appointments, deliver messages between doctors and patients, type medical records and reports from handwritten notes, and interview patients to complete forms and case histories.
Administrators also make sure doctors get paid, by completing insurance as well as other claim forms and handling billing procedures. They may order medical supplies as well as regular office supplies. It should be noted that medical administrators are very often referred to as medical office secretaries, and related training programs in this province may also use that title.
A typing speed of 50-65 words per minute may also be required for employment.
Changes in technology, such as the increasing use of electronic medical records (EMR), means these workers must be comfortable adapting to new software programs. Some employers may require specialized training in EMR systems.
Learning Objectives
The learning outcomes include the following:
- Perform receptionist duties such as greeting and checking in patients
- Manage and coordinate scheduling of appointments
- Compile patients’ charts
- Transcribe physicians’ orders
- Prepare birth and/or death certificates
- Record vital signs
- Order hospital supplies
- Complete the admission, preoperative, and postoperative procedures
Why Study Medical Office Administration At Sprott Shaw?
- Lifetime access to dedicated Employment Services Specialists (ESS) who can help you with resume and cover letter writing, interview skills, and the overall job search after graduation
- Lifetime tuition-free access to course refreshers if you ever need to retrain and update your skills
- Practicum opportunities with recognized organizations across BC
- Multiple start dates so you can start your education when you want to without the wait
- Career and professional development success courses to help create a career development marketing plan, learn the cardinal rules of professionalism, and identify the target markets and employment resources in the counselling field
- Preparation and orientation courses to teach you how to find credible research, write papers, create proper citation formats including APA, and study effectively for exams
- All-inclusive program costs where what you see is what you pay. Our costs include registration fees, assessment fees, tuition, textbooks, supplies, course materials, uniforms, certificates, graduation fees, practicum fees, and much more
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