Graduates will be skilled in receptionist duties such as greeting and checking in patients; managing and coordinating the scheduling of appointments; compiling patients’ charts; transcribing physicians’ orders; preparing birth and/or death certificates; recording vital signs; ordering hospital supplies; completing the admission, preoperative, and postoperative procedures. CPR, First Aid and WHMIS will be completed during the program.
This program includes a practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.
A typing speed of 50-65 words per minute may also be required for employment. Changes in technology, such as the increasing use of electronic medical records (EMR), means these workers must be comfortable adapting to new software programs. Some employers may require specialized training in EMR systems.
The learning outcomes include the following:
- To perform receptionist duties such as greeting and checking in patients
- To manage and coordinate the scheduling of appointments
- To compile patients’ charts
- To transcribe physicians’ orders
- To prepare birth and/or death certificates
- To record vital signs
- To order hospital supplies
- To complete the admission, preoperative, and postoperative procedures