Tourism / Hospitality Management & Business Administration Principles Accelerated Program with Co-op

This accelerated program combines the adaptability and general business knowledge of professional business management with the focus and excitement of the Tourism and Hospitality Management Diploma.

This diploma program offers AHLA (American Hotel and Lodging Association) certificates.

This program includes a Co-op placement. This placement enables the student to gain first-hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation.

If you are interested in working in the accommodation industry, positions as a front desk agent, housekeeper or bell person are great ways to get an introduction to this sector.

Along with meeting people from around the world, these front-line staff members have the advantage of learning about the various aspects of the hotel business (and an opportunity to climb the corporate ladder).

For those who are more interested in being behind the scenes, the accommodation industry also requires workers for business and trade-related positions – including accountants, marketers, cooks, bakers and carpenters.

The two most recent labour market studies in BC have both come to the same conclusion – tourism in BC is a growth industry.

There has been speculation that there will be an increase of about 100,000 new jobs by 2020 due to new jobs and current workers retiring.

Although this is great news, it does pose some challenges, not the least of which is establishing a strategy to make sure that BC has enough skilled people in the right place at the right time.

With thousands of events being hosted at BC properties each year – such as conferences, weddings, seminars and so on – the accommodation sector also requires sales, support and event staff.

An integral part of any hotel team includes sales representatives, concierges, event coordinators and others who help bring business to the property and ensure all of the events run smoothly.

So, whether you’re interested in being on the front lines or behind the scenes, working at a mountain resort, wilderness campground or a cosmopolitan hotel in the heart of a bustling city – a career in this dynamic industry can definitely accommodate you.

Strong computer knowledge would be highly recommended.

Learning Objectives

Graduates of this Tourism and Hospitality Management Diploma will be able to:

  • Demonstrate leadership competencies
  • Provide responsible and professional hospitality services
  • Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
  • Analyze emerging hospitality industry trends and innovations
  • Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
  • Describe the size and scope of the tourism industry
  • Describe and understand the five sectors of the tourism/hospitality industry and their economic impact
  • Apply the principles and practices of guest and customer services
  • Productively use industry software including SABRE
  • Communicate effectively using various communication channels

University Transfer Program

This program is part of Sprott Shaw’s university transfer initiative for anyone looking to continue their education and pursue a bachelor’s degree. 

Gaining professional skills and experience from our programs before moving on to complete a full degree is a great way to enjoy the focused, hands-on benefits that Sprott Shaw College offers. 

This program qualifies for our University Pathway Programs with the institutions listed below. Click on the images for more details!

City University Bachelor of Arts in Management

sprott shaw university pathway program

Fairleigh Dickinson University Bachelor of Arts in Individualized Studies

sprott shaw university pathway program

BCIT Bachelor of Business Administration

BCIT transfer pathway option 1 visualization
Sprott Shaw College transfer pathway to BCIT option 2

Related Tourism and Hospitality Management Programs:

Diploma Program

Total Program Hours:
2000 Hours
Full-Time Program Length:
100 Weeks
(Includes holidays and professional days)
Program content is subject to change.

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Our advisors are happy to answer any questions.

Career Opportunities

Convention Planner
Cruiseships and Resorts
Destination Coordinator
Event Planner
Front Desk Clerk
Office Manager
Reservations Agent
Resort Coordinator
Restaurant / Kitchen
Travel Consultant
Admission Requirements:
  • Grade 12 / GED or mature student status (all transcripts must be “true certified copies” or originals)
  • Applicants must successfully complete the admissions interview and may be required to do an entrance assessment (with a minimum composite score of 42)

Note: English level assessment will be required for international students (with a minimum score of 20/40 in language).

Diploma Requirements:
  • 60% average upon successful completion of all courses, including courses given a complete
  • Graduates of this program qualify for a Tourism / Hospitality Management diploma and a Professional Business Management Accelerated diploma
* Tourism / Hospitality Management & Business Administration Principles Accelerated Program with Co-op was reviewed and approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training.

Students can expect to complete one to three hours of homework per day.

Contact an Admissions Advisor for More Information Today!

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Our advisors are happy to answer any questions.

Courses List

This 100 week Diploma program requires the student to complete the following courses.

  • Utilize most modules of Sage 50 to record business transactions (order entry, inventory, AP, AR and payroll)
  • Produce reports including financial statements

  • MS Office Certification
  • Enter and maintain a database (filter, sort, create queries)

  • Computer basics/file management
  • Goal setting, note-taking, problem-solving, teamwork
  • Overview of policies and procedures
  • Demonstrate the ability to use MS Word and MS PowerPoint

  • Interview techniques
  • Create a Career Development Marketing Plan
  • Apply aspects of professionalism
  • Identify target markets and employment resources

  • Analysis of job descriptions
  • Recruitment, orientation and training
  • Regulation and legislation

  • Management fundamentals
  • Cost and pricing strategies
  • Sanitation and safety
  • Menu management

  • Understand the roles of destination management organizations and convention and visitors bureaus play in the tourism industry
  • All aspects of organization operations are covered

  • Hotel organization, front office

  • Effective techniques
  • Selling the dream

  • Resort development
  • Economic issues

  • Meetings & conventions market
  • Food service & service-related issues

  • Strategic workplace management
  • Ethics, planning, job design, organization structure

  • Effective problem solving and decision making
  • Leadership and managerial roles and skills

  • Introduction to the legal system in Canada with a focus on how it affects business operations
  • Structure of the Canadian Legal System
  • Legislation governing consumer transactions
  • Case study approach

  • Differentiate between projects and operating activities
  • Develop project budgets
  • Identify and schedule project resources
  • Describe alternate project management techniques

  • Overview of the tourism industry
  • Economic, environmental, cultural and social aspects of tourism
  • Overview of how industry sectors interconnect to provide products and services to tourists

  • Increase learners awareness and sensitivity of their own and others values and value systems in order to communicate and understand other cultures
  • Overview of culture-general and culture-specific fundamentals and how they apply to tourism
  • Introduction to cultural sustainability

  • Africa, Middle East, and Asia

  • Risks associated with the business of tourism
  • Legal responsibilities of tourism managers and operators
  • Fundamentals of Canadian law and legal systems as they relate to tourism

  • Railways of the world and rail tour terminology
  • Car rental procedures and motor coach transportation
  • Insurance-related to car rentals

  • Terminology
  • Selling cruises

  • Itinerary planning
  • Insurance
  • Tour terminology

  • International and domestic itineraries
  • Airline accounting - BSP
  • Ticketing functions and related documents

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