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Tourism / Hospitality Management & Business Administration Principles Accelerated Program with Co-op

Start learning from home today with online classes!

We know it’s a challenging time, but you don’t have to put your life on hold. At Sprott Shaw, new and incoming students can register through our online admissions process and start learning online with many of our programs. Through remote “face-to-face” instructor-led classes, students can experience interactive learning in the comfort and safety of their own homes. Contact us to learn more. 

This program combines the general business knowledge of the Business Administration program with the specialization of the Tourism / Hospitality Management program.

Graduates from this program also earn AHLA (American Hotel and Lodging Association) certification.

This program includes a Co-op placement. This placement enables the student to gain first hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation.

Learning Objectives

  • Demonstrate leadership competencies
  • Provide responsible and professional hospitality services
  • Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
  • Analyze emerging hospitality industry trends and innovations
  • Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
  • Describe the size and scope of the tourism industry
  • Describe and understand the five sectors of the tourism/hospitality industry and their economic impact
  • Apply the principles and practices of guest and customer services
  • Productively use industry software including SABRE
  • Communicate effectively using various communication channels

Diploma Program

Total Program Hours:
2000 Hours
Full-Time Program Length:
100 Weeks
(Includes holidays and professional days)
Program content is subject to change.

Contact an Admissions Advisor for More Information Today!

Contact Us Today!

Our advisors are happy to answer any questions.

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Career Opportunities

Convention Planner
Cruiseships and Resorts
Destination Coordinator
Event Planner
Front Desk Clerk
Office Manager
Reservations Agent
Resort Coordinator
Restaurant / Kitchen
Travel Consultant

Admission Requirements:
  • Grade 12 / GED or mature student status (all transcripts must be “true certified copies” or originals)
  • Applicants must successfully complete the admissions interview and may be required to do an entrance assessment (with a minimum composite score of 42)

Note: English level assessment will be required for international students (with a minimum score of 20/40 in language).

Diploma Requirements:
  • 60% average upon successful completion of all courses, including courses given a complete
  • Graduates of this program qualify for a Tourism / Hospitality Management diploma and a Professional Business Management Accelerated diploma
* Tourism / Hospitality Management & Business Administration Principles Accelerated Program with Co-op was reviewed and approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training.

Students can expect to complete one to three hours of homework per day.

Related Blog Post

Tourism Boom Expected by 2020
Some reports are saying that there will be an increased demand for workers in the tourism industry by 2020 due...

Contact an Admissions Advisor for More Information Today!

Contact Us Today!

Our advisors are happy to answer any questions.

CALL 1-855-622-3729
START A CHAT
CONTACT A LOCATION

Courses List

This 100 week Diploma program requires the student to complete the following courses.

  • Utilize most modules of Sage 50 to record business transactions (order entry, inventory, AP, AR and payroll)
  • Produce reports including financial statements

  • MS Office Certification
  • Enter and maintain a database (filter, sort, create queries)

  • Computer basics/file management
  • Goal setting, note-taking, problem-solving, teamwork
  • Overview of policies and procedures
  • Demonstrate the ability to use MS Word and MS PowerPoint

  • Interview techniques
  • Create a Career Development Marketing Plan
  • Apply aspects of professionalism
  • Identify target markets and employment resources

  • Analysis of job descriptions
  • Recruitment, orientation and training
  • Regulation and legislation

  • Management fundamentals
  • Cost and pricing strategies
  • Sanitation and safety
  • Menu management

  • Understand the roles of destination management organizations and convention and visitors bureaus play in the tourism industry
  • All aspects of organization operations are covered

  • Hotel organization, front office

  • Effective techniques
  • Selling the dream

  • Resort development
  • Economic issues

  • Meetings & conventions market
  • Food service & service-related issues

  • Strategic workplace management
  • Ethics, planning, job design, organization structure

  • Effective problem solving and decision making
  • Leadership and managerial roles and skills

  • Introduction to the legal system in Canada with a focus on how it affects business operations
  • Structure of the Canadian Legal System
  • Legislation governing consumer transactions
  • Case study approach

  • Differentiate between projects and operating activities
  • Develop project budgets
  • Identify and schedule project resources
  • Describe alternate project management techniques

  • Overview of the tourism industry
  • Economic, environmental, cultural and social aspects of tourism
  • Overview of how industry sectors interconnect to provide products and services to tourists

  • Increase learners awareness and sensitivity of their own and others values and value systems in order to communicate and understand other cultures
  • Overview of culture-general and culture-specific fundamentals and how they apply to tourism
  • Introduction to cultural sustainability

  • Africa, Middle East, and Asia

  • Risks associated with the business of tourism
  • Legal responsibilities of tourism managers and operators
  • Fundamentals of Canadian law and legal systems as they relate to tourism

  • Railways of the world and rail tour terminology
  • Car rental procedures and motor coach transportation
  • Insurance-related to car rentals

  • Terminology
  • Selling cruises

  • Itinerary planning
  • Insurance
  • Tour terminology

  • International and domestic itineraries
  • Airline accounting - BSP
  • Ticketing functions and related documents

Related Blog Post

Tourism Boom Expected by 2020
Some reports are saying that there will be an increased demand for workers in the tourism industry by 2020 due...

Contact an Admissions Advisor for More Information Today!

Contact Us Today!

Our advisors are happy to answer any questions.

CALL 1-855-622-3729
START A CHAT
CONTACT A LOCATION

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