This accelerated program combines the adaptability and general business knowledge of professional business management with the focus and excitement of the Tourism and Hospitality Management Diploma.
This diploma program offers AHLA (American Hotel and Lodging Association) certificates.
This program includes a Co-op placement.This placement enables the student to gain first-hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation.
There Is tremendous opportunity within BC for tourism. After global challenges in the industry in the past few years, BC is poised to resume its status as a key driver of economic success across the province, growing faster than the provincial economy as a whole, with over 40% of businesses outside the VancouverLower Mainland region, continuing to be a world-class destination for many activities, such as the enjoyment of river rafting, kayaking, mountaineering, skiing, camping whale watching, scuba diving, and wine tours.
The industry has many sectors including accommodations, air transportation services, amusement, gambling, and recreation, food and drink services, museums, galleries, and parks, performing arts and sports, sightseeing, travel arrangement, and water transportation. Much of the industry includes small businesses, hosting our returning international visitors, and a fast-growing number of local travellers and from across Canada and the US.
If you are interested in working in the accommodation industry, positions as a front desk agent, housekeeper or bell person are great ways to get an introduction to this sector. Along with meeting people from around the world, these front-line staff members have the advantage of learning about the various aspects of the hotel business (and an opportunity to climb the corporate ladder).
For those who are more interested in being behind the scenes, the accommodation industry also requires workers for business and trade-related positions – including accountants, marketers, cooks, bakers and carpenters.
With thousands of events being hosted at BC properties each year – such as conferences, weddings, seminars and so on – the accommodation sector also requires sales, support and event staff. An integral part of any hotel team includes sales representatives, concierges, event coordinators and others who help bring business to the property and ensure all of the events run smoothly.
So, whether you’re interested in being on the front lines or behind the scenes, working at a mountain resort, wilderness campground or a cosmopolitan hotel in the heart of a bustling city – a career in this dynamic industry can definitely accommodate you.
Strong computer knowledge would be highly recommended.
Learning Objectives
Graduates of this Tourism and Hospitality Management Diploma will be able to:
Demonstrate leadership competencies
Provide responsible and professional hospitality services
Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
Analyze emerging hospitality industry trends and innovations
Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
Describe the size and scope of the tourism industry
Describe and understand the five sectors of the tourism/hospitality industry and their economic impact
Apply the principles and practices of guest and customer services
Productively use industry software including SABRE
Communicate effectively using various communication channels
University Transfer Program
This program is part of Sprott Shaw’s university transfer initiative for anyone looking to continue their education and pursue a bachelor’s degree.
Gaining professional skills and experience from our programs before moving on to complete a full degree is a great way to enjoy the focused, hands-on benefits that Sprott Shaw College offers.
This program qualifies for our University Pathway Programs with the institutions listed below. Click on the images for more details!
Fairleigh Dickinson University – Bachelor of Arts in Individualized Studies
BCIT – Bachelor of Business Administration
Related Tourism and Hospitality Management Programs:
Grade 12 / GED or mature student status (all transcripts must be “true certified copies” or originals).
Applicants must successfully complete the admissions interview and entrance assessments with a minimum score of 20/40 in the English Assessment and a minimum score of 20/40 in the Math Assessment (with a minimum composite score of 42/80).
Domestic Students:
Domestic students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the English Entrance Assessment.
Domestic students that can provide a Canadian transcript showing completion of Math 10, 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the Math Entrance Assessment.
International Students:
International students that can provide a Canadian transcript showing completion of Math 10, 11 or 12 (or equivalent) with a passing grade of ‘C’ will be exempt from having to write the Math Entrance Assessment. The equivalent credential must be evaluated and verified.
International students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’ will be exempt from having to write the English Entrance Assessment. The equivalent credential must be evaluated and verified.
International students can also meet the English requirement by demonstrating one of the following three options:
Sprott Shaw’s English Language Assessment, OR
Minimum IELTS Score 5.5 overall or iBT TOFEL Score of 70, OR
Completion of an ESL program from one of SSC’s partnered ESL schools.
Enhanced Diploma Requirements:
60% average upon successful completion of all courses, including courses given a complete.
Graduates of this program qualify for a Tourism / Hospitality Management diploma and a Professional Business Management Accelerated diploma.
Students can expect to complete 1 -3 hours of homework per day.
* Tourism / Hospitality Management & Business Administration Principles Accelerated Program with Co-op was reviewed and approved by the Private Training Institutions Branch (PTIB) of the Ministry of Post-Secondary Education and Future Skills.
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Introduction to the legal system in Canada with a focus on how it affects business operations
Structure of the Canadian Legal System
Legislation governing consumer transactions
Case study approach
Differentiate between projects and operating activities
Develop project budgets
Identify and schedule project resources
Describe alternate project management techniques
Overview of the tourism industry
Economic, environmental, cultural and social aspects of tourism
Overview of how industry sectors interconnect to provide products and services to tourists
Increase learners awareness and sensitivity of their own and others values and value systems in order to communicate and understand other cultures
Overview of culture-general and culture-specific fundamentals and how they apply to tourism
Introduction to cultural sustainability
Africa, Middle East, and Asia
Risks associated with the business of tourism
Legal responsibilities of tourism managers and operators
Fundamentals of Canadian law and legal systems as they relate to tourism
Railways of the world and rail tour terminology
Car rental procedures and motor coach transportation
Insurance-related to car rentals
Terminology
Selling cruises
Itinerary planning
Insurance
Tour terminology
International and domestic itineraries
Airline accounting - BSP
Ticketing functions and related documents
MS Office Excel Certification
Plan, edit and manage worksheets (formulas/functions)
Mandatory schedule of alternating class sessions and work terms.
Adherence to the program scheduling format is mandatory and is designed to provide the prospective candidate with valuable exposure to language usage in a work setting.
The alternating classroom sessions allow the student to maximize the lessons taught within the curriculum.
Skills and strategies conducive to learning in a college atmosphere, orientation to the college environment, using technology, knowing college policies and procedures.
Time management, writing and using citations, study strategies, student budgeting, and wellness/self-care/stress management.
An orientation to the PCP program and the emergency medicine professions.
Prepare for upcoming studies, learning environments, and work experience placements throughout the program.
Related Blog Post
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