Health Unit Clerk Program

The occupational objective of this program is to prepare the student to gain employment in:  hospitals, clinics, insurance companies, public health care agencies and long-term care facilities. In the workplace, they will perform non-clinical tasks usually under the supervision of nursing staff and provide the link between patients, physicians, nursing staff and other departments. Job duties and environments vary by place of employment. Some Hospital Unit Clerks are employed part-time or work evening or weekend shifts.

The job outlook for qualified unit clerks is very good due to advances in medical technology. According to the Health Careers Center, job opportunities are expected to be plentiful for health unit clerks, with growth mirroring that of all health care professions.

Learning Objectives

Upon completion of the program, students will be able to demonstrate the following competencies:

  • Perform receptionist duties such as greeting and checking in patients
  • Manage and coordinate the scheduling of appointments
  • Compile patients’ charts
  • Transcribe physicians’ orders
  • Prepare birth and/or death certificates
  • Record vital signs
  • Complete the admission, pre-operative, and post-operative procedures

Certificate Program

Total Program Hours:
240 Hours
Full-Time Program Length:
12 Weeks
(Includes holidays and professional days)
Program content is subject to change.

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Career Opportunities

Health Unit Coordinator
Medical Office Assistant
Nursing Unit Assistant
Nursing Unit Coordinator
Unit Clerk

Admission Requirements:

  • Grade 12 / GED or mature student status (all transcripts must be “true certified copies” or originals)
  • Applicants must successfully complete the admissions interview and entrance assessments with a minimum score of 20/40 in the English Assessment and a minimum score of 20/40 in the Math Assessment (with a minimum composite score of 42/80)
  • Applicants must show proof (transcript) of successful completion of transcription, medical terminology and office skills from a recognized healthcare program
  • One year of clerical experience or graduation from a recognized clerical program (letter from employer or certificate/diploma)
Domestic Students:
  • Domestic students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the English Entrance Assessment
  • Domestic students that can provide a Canadian transcript showing completion of Math 10, 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the Math Entrance Assessment
International Students:
  • International students can meet the Math Entrance Assessment requirement by providing an equivalent to Canadian High School Math 10, 11 or 12 with a passing grade of ‘C’. The credential must be evaluated and verified
  • International students can meet the English requirement by completing or demonstrating one of the following three options:
    • Sprott Shaw’s English Language Assessment, OR
    • Minimum IELTS Score 5.5 overall or iBT TOFEL Score of 70, OR
    • Completion of an ESL program from one of SSC’s partnered ESL schools
Diploma Requirements:
  • 60% average upon successful completion of all courses, including courses given a complete
Additional Notes:
  • Supervised clinical training may include any shifts other than day shift (i.e. evenings – 3 pm to 11 pm or nights – 11 pm to 7 am
    and possible weekends)\
  • Clinical placement sites are subject to availability (may be in various areas)
  • Clinical sites may require more current and/or additional CRC (for instance: RCMP) and TB testing (to be done at student’s expense)
  • Students are responsible for their own transportation to and from practice experience sites
* Health Unit Clerk Program was reviewed and approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training.

Students can expect to complete one to three hours of homework per day.

Courses List

This 12 week Certificate program requires the student to complete the following courses.

  • Describe clinical / non-clinical tasks
  • Communication, interpersonal skills in a health-care setting
  • Responsibilities of a Health Unit Clerk

  • Pharmacological terminology
  • Steps in the drugs cycle, classifications
  • Drug effects, disease states

  • Electronic records
  • Transcription/monitoring doctor’s orders
  • Procedures/process orders
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Contact a Career Advisor for More Information Today!