Program Overview
This program combines the Adaptability and general business knowledge of the Professional Business management with the focus and excitement of the Tourism / Hospitality Management program.
This program offers AHLA (American Hotel and Lodging Association) certificates.
Career Opportunities
- Travel Consultant
- Reservations Agent
- Destination Coordinator
- Office Supervisor
- Financial Coordinator
- Sales Associate
- Events Coordinator
Learning Objectives
Upon completion of the program, students will be able to::
- Demonstrate leadership competencies
- Provide responsible and professional hospitality services
- Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
- Analyze emerging hospitality industry trends and innovations
- Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
- Describe the size and scope of the tourism industry
- Describe and understand the five sectors of the tourism/hospitality industry and their economic impact
- Apply the principles and practices of guest and customer services
- Productively use industry software including SABRE
- Communicate effectively using various communication channels
Grant and Scholarship Opportunities
Save on tuition with a variety of scholarship and grant options. Up to $4000 in scholarships and grants are available to recent high school graduates, Sprott Shaw alumni, military veterans, and more! Click here to browse our full list of grants and scholarships.
University Transfer Program
This program is part of Sprott Shaw’s university transfer initiative for anyone looking to continue their education and pursue a bachelor’s degree.
Gaining professional skills and experience from our programs before moving on to complete a full degree is a great way to enjoy the focused, hands-on benefits that Sprott Shaw College offers.
This program qualifies for our University Pathway Programs with the institutions listed below. Click on the images for more details!
Where Are Sprott Shaw Graduates Working?
Our Administration, Legal, and Hospitality graduates can be found working throughout the province. Graduates of our Administration programs are working in a diverse range of locations including the BC Cancer Agency and the Government of Canada.
Graduates of our Veterinary Assistant program can be found in various veterinary clinics such as the Central City Animal Hospital and the Panorama Village Animal Hospital.
Legal graduates can be found working in law firms and legal offices such as the Sea to Sky Law Office and Westside Family Law. Tourism and Hospitality graduates have been hired by Best Western, the Sandman Hotel Group, Grouse Mountain Tourism, and more.
Click below to learn more about where our graduates are currently working. Please note that these lists do not cover every single business that has hired a Sprott Shaw graduate, but they do provide a good representation of the sort of industries that Sprott Shaw graduates are working in.
Program Details
Admission Requirements
- Applicants must complete the Math Entrance Assessment with a minimum score of 20/40
- Domestic students that can provide a Canadian transcript showing completion of Math 10, 11, or 12 or equivalent; Post Secondary Math; with a passing grade of ‘C’ will be exempt from having to write the Math Entrance Assessment. The equivalent credential must be evaluated and verified.
- International students that can provide a Canadian transcript showing completion of Math 10, 11, or 12 or equivalent; Post Secondary Math; with a passing grade of ‘C’ will be exempt from having to write the Math Entrance Assessment. The equivalent credential must be evaluated and verified.
Education Level (one of the following)
- Grade 12 or equivalent (GED, Adult Basic Education) with evidence of a ‘true certified copy’ or original transcript
- Mature student status (age 19 and one year out of high school)
LANGUAGE PROFICIENCY POLICY:
All programs at Sprott Shaw College (SSC) are conducted in English, making proficiency in the English language a requirement for enrollment.
The required proficiency can be demonstrated through 1) completion of secondary or post-secondary education where English is the language of instruction and is also one of the country’s official languages, or 2) An approved English Language Assessment, 3) For mature (≥ 19 years) students who are facing barriers and cannot access their educational records or provide sufficient evidence of secondary or post-secondary education.
SSC programs that have a higher English language level, require additional years of secondary or post-secondary education where English is the language of instruction, or where language proficiency is to be otherwise demonstrated, are identified within the relevant program outlines.
For all other SSC programs, English language proficiency is demonstrated by:
1. Education
a) Secondary Education
Evidence of Successful Fulltime Secondary Education Completion*, where English is one of the principle languages of instruction:
i) Showing two (2) years, if all Grades successfully completed are 10, 11, or 12, or
ii) Showing three (3) years if the successful Grades are 8, 9, 10, 11, or 12
iii) Showing validation of both language of instruction and credential level is provided by WES, ICES or IQAS
OR
b) Post- Secondary Education
Evidence of 2 years of Fulltime Post-Secondary Education Completion*, where English is one of the principle languages of instruction. Language development courses (i.e. ELL courses) cannot be included in this calculation.
*This may be demonstrated by providing a high school transcript, completion of a BC Adult Graduation program, or providing validation of both language of instruction and credential level is provided by WES, ICES or IQAS.
Countries where English is the language of instruction:
American Samoa, Anguilla, Antigua and Barbuda, Australia, Bahamas, Barbados, Belize, Bermuda, Botswana, British Virgin Islands, Canada, Cayman Islands, Dominica, Falkland Islands, Fiji, Gambia, Ghana, Gibraltar, Grenada, Guam, Guyana, Ireland, Jamaica, Kenya, Lesotho, Liberia, Malta, Mauritius, Montserrat, New Zealand, Nigeria, Saint Helena, Saint Lucia, Saint Kitts and Nevis, Saint Vincent and the Grenadines, Seychelles, Sierra Leone, Singapore, South Africa, Tanzania, Trinidad & Tobago, Turks and Caicos Islands, Uganda, United Kingdom, United States, United States Virgin Islands, Zambia, & Zimbabwe.
OR
2. Assessment
By achieving a recognized standardized language test/assessment.
Approved English language assessment options:
· IELTS. International English Language Testing System (IELTS) Academic: Minimum overall score of 5.5.
· TOEFL. Test of English as a Foreign Language IBT: Minimum overall score of 46
· CAEL. Canadian Academic English Language Assessment. Minimum overall score of 40
· CELPIP. Canadian English Language Proficiency Index Program: Listening 6, Speaking 6, Reading 5 and Writing 5.
· DET. Duolingo English Test: Minimum overall score of 95
· PTE. Pearson Test of English Academic: Minimum overall score of 43
· Cambridge English Qualifications: Minimum overall score of 160 or “C”
· Cambridge Linguaskill: Minimum overall B2 level
· LANGUAGECERT Academic: Minimum overall B2 level
· MET. The Michigan English Test: Minimum overall B2 level
· iTEP Academic: Minimum overall score of 3.5
· EIKEN: Minimum placement of Grade Pre-1
OR
3. Accuplacer
For mature (≥ 19 years) students who are facing barriers and cannot access their educational records or provide sufficient evidence of secondary or post-secondary education.
Applicant must be 19 years or older at the start of the program and a Canadian citizen or permanent resident and provides attestation that they have completed at least three years of full-time secondary or post-secondary instruction in English in a country where English is one of the principal languages (please refer to Countries where English is the language of instruction).
Accuplacer English Assessment (Next Generation) and achieves the following minimum scores required:
· Reading: 230
· Writing: 230
· WritePlacer: 4
Enhanced Diploma Requirements:
- 60% average upon successful completion of all courses, including courses given a complete.
- Graduates of this program qualify for a Tourism / Hospitality Management diploma and a Professional Business Management Accelerated diploma.
Students can expect to complete 1 -3 hours of homework per day.
Contact Us Today!
Our advisors are happy to answer any questions.
Courses List
This 100 week Diploma program requires the student to complete the following courses.- This course equips students with fundamental skills and knowledge necessary to proficiently navigate and utilize spreadsheet applications.
- Students will learn to create, edit, analyze, and visualize data using a wide array of features and functions. Topics covered include spreadsheet navigation, data entry and formatting, formula and function creation, data analysis and visualization, and spreadsheet management techniques. By the end of the course, students will be able to confidently manipulate and analyze data, create professional-grade spreadsheets.
This course is designed to provide a comprehensive study of how databases work and how to use the MS Access database program for business, course work, as well as personal use. The topics covered in this course broadly include MS Access Databases and Database Objects, Querying a Database, Maintaining a Database, Creating Reports and Forms, Multiple-Table Forms etc.
- Learn effective study skills, time management, and goal setting.
- Understand college policies, technology, and expectations.
- Apply organization, writing, and citation techniques.
- Develop self-care and stress-management strategies for success.
Strategies for Student Success:
- Interview techniques
- Create a Career Development Marketing Plan
- Apply aspects of professionalism
- Identify target markets and employment resources
- Analysis of job descriptions
- Recruitment, orientation and training
- Regulation and legislation
- Management fundamentals
- Cost and pricing strategies
- Sanitation and safety
- Menu management
- Understand the roles of destination management organizations and convention and visitors bureaus play in the tourism industry
- All aspects of organization operations are covered
- Hotel organization, front office
- Effective techniques
- Selling the dream
- Resort development
- Economic issues
- Meetings & conventions market
- Food service & service-related issues
- Strategic workplace management
- Ethics, planning, job design, organization structure
- Effective problem solving and decision making
- Leadership and managerial roles and skills
- Introduction to the legal system in Canada with a focus on how it affects business operations
- Structure of the Canadian Legal System
- Legislation governing consumer transactions
- Case study approach
- Differentiate between projects and operating activities
- Develop project budgets
- Identify and schedule project resources
- Describe alternate project management techniques
- Overview of the tourism industry
- Economic, environmental, cultural and social aspects of tourism
- Overview of how industry sectors interconnect to provide products and services to tourists
- Increase learners awareness and sensitivity of their own and others values and value systems in order to communicate and understand other cultures
- Overview of culture-general and culture-specific fundamentals and how they apply to tourism
- Introduction to cultural sustainability
- Africa, Middle East, and Asia
- Risks associated with the business of tourism
- Legal responsibilities of tourism managers and operators
- Fundamentals of Canadian law and legal systems as they relate to tourism
- Railways of the world and rail tour terminology
- Car rental procedures and motor coach transportation
- Insurance-related to car rentals
- Terminology
- Selling cruises
- Itinerary planning
- Insurance
- Tour terminology
- International and domestic itineraries
- Airline accounting - BSP
- Ticketing functions and related documents
