Tourism / Hospitality Management & Business Administration Principles Accelerated

This program combines the Adaptability and general business knowledge of the Professional Business management with the focus and excitement of the  Tourism / Hospitality Management program.

This program offers AHLA (American Hotel and Lodging Association) certificates.

Learning Objectives

Upon completion of the program, students will be able to:

  • Demonstrate leadership competencies
  • Act in an ethical manner within the legal framework of the industry
  • Employ sustainability decision making and practices
  • Provide responsible and professional food and beverage services
  • Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
  • Manage human relations issues
  • Prepare marketing plans and communication strategies
  • Analyze emerging hospitality industry trends and innovations
  • Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
  • Productively use MS Office including Word, Excel and Access
  • Productively use industry software including SABRE* Communicate effectively using various communication channels

Diploma Program

Total Program Hours:
1060 Hours
Full-Time Program Length:
53 Weeks
(Includes holidays and professional days)
Program content is subject to change.

Contact an Admissions Advisor for More Information Today!

Contact Us Today!

Our advisors are happy to answer any questions.

Career Opportunities

Destination Coordinator
Events Coordinator
Financial Coordinator
Office Supervisor
Reservations Agent
Sales Associate
Travel Consultant
Admission Requirements:
  • Grade 12 / GED or mature student status (all transcripts must be “true certified copies” or originals).
  • Applicants must successfully complete the admissions interview and entrance assessments with a minimum score of 20/40 in the English Assessment and a minimum score of 20/40 in the Math Assessment (with a minimum composite score of 42/80).
Diploma Requirements:
  • 60% average upon successful completion of all courses, including courses given a complete
Domestic Students:
  • Domestic students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the English Entrance Assessment.
  • Domestic students that can provide a Canadian transcript showing completion of Math 10, 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the Math Entrance Assessment.
International Students:
  • International students can meet the Math Entrance Assessment requirement by providing an equivalent to Canadian High School Math 10, 11 or 12 with a passing grade of ‘C’. The credential must be evaluated and verified. • International students can meet the English requirement by completing or demonstrating one of the following three options:
    • Sprott Shaw’s English Language Assessment, OR
    • Minimum IELTS Score 5.5 overall or iBT TOFEL Score of 70, OR
    • Completion of an ESL program from one of SSC’s partnered ESL schools.
* Tourism / Hospitality Management & Business Administration Principles Accelerated was reviewed and approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training.

Students can expect to complete one to three hours of homework per day.

Diploma Program

Total Program Hours:
1060 Hours
Full-Time Program Length:
53 Weeks
(Includes holidays and professional days)
Program content is subject to change.

Contact an Admissions Advisor for More Information Today!

Contact Us Today!

Our advisors are happy to answer any questions.

Courses List

This 53 week Diploma program requires the student to complete the following courses.

  • MS Office Certification
  • Plan, edit and manage worksheets (formulas/functions)

  • MS Office Certification
  • Enter and maintain a database (filter, sort, create queries)

  • Computer basics/file management
  • Goal setting, note-taking, problem-solving, teamwork
  • Overview of policies & procedures
  • Demonstrate the ability to use MS Word and MS PowerPoint

  • Differentiate between projects and operating activities
  • Develop project budgets
  • Identify and schedule project resources
  • Describe alternate project management techniques

  • Overview of the tourism industry
  • Economic, environmental, cultural and social aspects of tourism
  • Overview of how industry sectors interconnect to provide products and services to tourists

  • Increase learners awareness and sensitivity of their own and others values and value systems in order to communicate and understand other cultures
  • Overview of culture-general and culture-specific fundamentals and how they apply to tourism
  • Introduction to cultural sustainability

  • Africa, Middle East, and Asia

  • Risks associated with the business of tourism
  • Legal responsibilities of tourism managers and operators
  • Fundamentals of Canadian law and legal systems as they relate to tourism

  • Railways of the world and rail tour terminology
  • Car rental procedures and motor coach transportation
  • Insurance-related to car rentals

  • Terminology
  • Selling cruises

  • Itinerary planning
  • Insurance
  • Tour terminology

  • International and domestic itineraries
  • Airline accounting - BSP
  • Ticketing functions and related documents

  • Interview techniques
  • Create a Career Development Marketing Plan
  • Apply aspects of professionalism
  • Identify target markets and employment resources

  • Analysis of job descriptions
  • Recruitment, orientation and training
  • Regulation and legislation

  • Management fundamentals
  • Cost and pricing strategies
  • Sanitation and safety
  • Menu management

  • Understand the roles of destination management organizations and convention and visitors bureaus play in the tourism industry
  • All aspects of organization operations are covered

  • Hotel organization, front office

  • Effective techniques
  • Selling the dream

  • Resort development
  • Economic issues

  • Meetings & conventions market
  • Food service & service-related issues

  • Strategic workplace management
  • Ethics, planning, job design, organization structure

  • Effective problem solving and decision making
  • Leadership and managerial roles and skills

  • Introduction to the legal system in Canada with a focus on how it affects business operations
  • Structure of the Canadian Legal System
  • Legislation governing consumer transactions
  • Case study approach

Diploma Program

Total Program Hours:
1060 Hours
Full-Time Program Length:
53 Weeks
(Includes holidays and professional days)
Program content is subject to change.

Contact an Admissions Advisor for More Information Today!

Contact Us Today!

Our advisors are happy to answer any questions.

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Contact a Career Advisor for More Information Today!