This accelerated program offering combines the adaptability and general business knowledge of professional business management with the focus and excitement of the Hospitality and Tourism Management Diploma, condensed into a 53-week program.
This diploma program offers AHLA (American Hotel and Lodging Association) certificates.
If you are interested in working in the accommodation industry, positions as a front desk agent, housekeeper or bell person are great ways to get an introduction to this sector.
Along with meeting people from around the world, these front-line staff members have the advantage of learning about the various aspects of the hotel business (and an opportunity to climb the corporate ladder).
For those who are more interested in being behind the scenes, the accommodation industry also requires workers for business and trade-related positions – including accountants, marketers, cooks, bakers and carpenters.
The two most recent labour market studies in BC have both come to the same conclusion – tourism in BC is a growth industry.
There has been speculation that there will be an increase of about 100,000 new jobs by 2020 due to new jobs and current workers retiring.
Although this is great news, it does pose some challenges, not the least of which is establishing a strategy to make sure that BC has enough skilled people in the right place at the right time.
With thousands of events being hosted at BC properties each year – such as conferences, weddings, seminars and so on – the accommodation sector also requires sales, support and event staff.
An integral part of any hotel team includes sales representatives, concierges, event coordinators and others who help bring business to the property and ensure all of the events run smoothly.
So, whether you’re interested in being on the front lines or behind the scenes, working at a mountain resort, wilderness campground or a cosmopolitan hotel in the heart of a bustling city – a career in this dynamic industry can definitely accommodate you.
Strong computer knowledge would be highly recommended.
Learning Objectives
Upon completion of this Hospitality & Tourism Management program, students will be able to:
Demonstrate leadership competencies
Act in an ethical manner within the legal framework of the industry
Employ sustainability decision making and practices
Provide responsible and professional food and beverage services
Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
Manage human relations issues
Prepare marketing plans and communication strategies
Analyze emerging hospitality industry trends and innovations
Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
Productively use MS Office including Word, Excel and Access
Productively use industry software including SABRE* Communicate effectively using various communication channels
University Transfer Program
This program is part of Sprott Shaw’s university transfer initiative for anyone looking to continue their education and pursue a bachelor’s degree.
Gaining professional skills and experience from our programs before moving on to complete a full degree is a great way to enjoy the focused, hands-on benefits that Sprott Shaw College offers.
This program qualifies for our University Pathway Program with the institutions listed below. Click on the images for more details!
Fairleigh Dickinson University – Bachelor of Arts in Individualized Studies
BCIT – Bachelor of Business Administration
Related Hospitalityand TourismManagement Programs:
Grade 12 / GED or mature student status (all transcripts must be “true certified copies” or originals).
Applicants must successfully complete the admissions interview and entrance assessments with a minimum score of 20/40 in the English Assessment and a minimum score of 20/40 in the Math Assessment (with a minimum composite score of 42/80).
For more information on English Language requirements and equivalencies please click here.
Domestic Students:
Domestic students that can provide a Canadian transcript showing completion of English 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the English Entrance Assessment.
Domestic students that can provide a Canadian transcript showing completion of Math 10, 11 or 12 (or equivalent) with a passing grade of ‘C’, will be exempt from having to write the Math Entrance Assessment.
International Students:
International students can meet the Math Entrance Assessment requirement by providing an equivalent to Canadian High School Math 10, 11 or 12 with a passing grade of ‘C’. The credential must be evaluated and verified.
International students can meet the English requirement by completing or demonstrating one of the following three options:
Sprott Shaw’s English Language Assessment, OR
Minimum IELTS Score 5.5 overall or iBT TOFEL Score of 70, OR
Completion of an ESL program from one of SSC’s partnered ESL schools.
Enhanced Diploma Requirements:
60% average upon successful completion of all courses, including courses given a complete.
Graduates of this program qualify for a Tourism/Hospitality Management diploma and a Business Administration Principles Accelerated diploma.
Students can expect to complete 1 – 3 hours of homework per day.
* Tourism / Hospitality Management & Business Administration Principles Accelerated was reviewed and approved by the Private Training Institutions Branch (PTIB) of the Ministry of Post-Secondary Education and Future Skills.
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This 53 week Diploma program requires the student to complete the following courses.
MS Office Excel Certification
Plan, edit and manage worksheets (formulas/functions)
MS Office Certification
Enter and maintain a database (filter, sort, create queries)
Skills and strategies conducive to learning in a college atmosphere, orientation to the college environment, using technology, knowing college policies and procedures.
Time management, writing and using citations, study strategies, student budgeting, and wellness/self-care/stress management.
An orientation to the PCP program and the emergency medicine professions.
Prepare for upcoming studies, learning environments, and work experience placements throughout the program.
Differentiate between projects and operating activities
Develop project budgets
Identify and schedule project resources
Describe alternate project management techniques
Overview of the tourism industry
Economic, environmental, cultural and social aspects of tourism
Overview of how industry sectors interconnect to provide products and services to tourists
Increase learners awareness and sensitivity of their own and others values and value systems in order to communicate and understand other cultures
Overview of culture-general and culture-specific fundamentals and how they apply to tourism
Introduction to cultural sustainability
Africa, Middle East, and Asia
Risks associated with the business of tourism
Legal responsibilities of tourism managers and operators
Fundamentals of Canadian law and legal systems as they relate to tourism
Railways of the world and rail tour terminology
Car rental procedures and motor coach transportation
Insurance-related to car rentals
Terminology
Selling cruises
Itinerary planning
Insurance
Tour terminology
International and domestic itineraries
Airline accounting - BSP
Ticketing functions and related documents
Strategies for Student Success:
Interview techniques
Create a Career Development Marketing Plan
Apply aspects of professionalism
Identify target markets and employment resources
Analysis of job descriptions
Recruitment, orientation and training
Regulation and legislation
Management fundamentals
Cost and pricing strategies
Sanitation and safety
Menu management
Understand the roles of destination management organizations and convention and visitors bureaus play in the tourism industry
All aspects of organization operations are covered
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right now, and Sprott Shaw was able to get me to go back to school as soon as I
applied.”
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